Scheduling 101
The first thing to check when starting the workday.
What is checking voicemails/emails for call outs?
The name of our newest K-12 Scheduler.
Who is Anna Kepple?
The timeframe for a provider to notify HR to resume healthcare benefits.
What is 10 days?
(from working benefit eligible hours)
The upmost importance when interacting with staff and clients.
What is excellent customer service?
The staffing software RCM is currently using.
What is Bullhorn?
This hotline number is significant for providers and clients.
What is 973-658-3096?
The person who adds the color categories by district for voicemails.
Who is the person who listened to the message first?
The steps required when onboarding a new hire to schedule.
What is acknowledging the recruiter email, call/text/email to welcome, ask for availability, offer assignment, update schedule, send confirmation email?
The newest email that our team is currently using on confirmations and providing to our clients.
What is k12scheduling@rcmt.com?
The length of time to reach out to new candidates once notified by recruiters of clearance (ie- app, prints, TB, etc)
What is 1 business day?
The recruiter who has been with RCM the longest on the K-12 Team.
Who is Hollie Williams?