Miscellaneous
Appointment Desk
SCHEDULING
Patient Record
EPICurious
100
This circle depicts the series of events that occur in a certain order as the Patient seeks healthcare.
What is the Patient Lifecycle?
100
Function used to access a Patient's Appointment Desk.
What is APPTS?
100
This UPMC rule identifies the period of time in which we should always attempt to schedule a patient.
What is the 72 Hour Rule?
100
This symbol indicates a required field for patient information.
What is a Stop Sign?
100
The actual medical record is located within a separate part of Epic.
What is EpicCare?
200
Providing the right service to the right patient at the right time, every time....
What is Service Excellence?
200
This button can be used when a patient would like to be seen sooner than the date of the original appointment.
What is Cancel/Reschedule?
200
The Scheduling Questionnaire requires us to verify the Patient's Insurance so we can determine this status prior to scheduling.
What is IN/OUT of Network status?
200
You can always click on this to see valid options for a specific field.
What is a spyglass?
200
This tab allows you to view patient records that you have accessed recently?
What is Recent Patients?
300
Patient Surveys on their healthcare experience at UPMC are generated by this company.
What is Press Ganey?
300
This button can be used to add the Reason for a Patient's Appointment when you realize you did not indicate this.
What is Edit Notes?
300
It is important to select the appropriate slot related to the Patient Visit Type when scheduling.
What is Block Type?
300
This is a value that can be used for a required field when the patient/information is not available.
What is a Default?
300
The acronym for information that may be used to confirm a patient's identity.
What is PHI?
400
HIPAA
What is the Health Information Portability & Accountability Act?
400
Y+1 is a function that will do this on a scheduling calendar.
What is "move you one year ahead"?
400
This feature allows the user to quickly determine a provider's availability when scheduling.
What is the Schedule Scanner?
400
These notes reflect special accommodations that a patient requires.
What are Permanent Comments?
400
This type of patient record includes information from two patients that is accidentally merged.
What is Comingled?
500
This is a government program that incentivizes healthcare providers who can prove that their demographic and clinical data have value.
What is Meaningful Use?
500
This is where you would go to stop a patient from receiving unwanted text messages?
What is Preferences?
500
This process is critical in scheduling so the correct insurance is billed.
What is Account/Insurance Selection?
500
This is an application that Patients can use to make appointments, pay bills, communicate with their physician, etc.
What is MyUPMC?
500
When duplicate records are identified, they should be reported to a special team for review.
What is EMPI Data Quality Monitor?
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