Company Background
What does SG make for laboratories?
Specialized glassware
Why is SG worried about having too much inventory?
It uses up extra money that SG needs.
What is one way SG could reduce extra inventory?
Enforce inventory targets, remove sales trunk stock, or audit stock more often
How many warehouses does SG have in North America?
In what year was SG founded?
1992
What level of customer service does SG want to maintain?
99%
Where is SG considering centralizing all warehouses?
Waltham, Massachusetts or Atlanta, Georgia
What delivery service does SG use to send items to customers?
Winged Fleet
Which country makes up most of SG’s sales?
United States
What are the costs called when SG doesn’t have enough stock?
Underage costs
What company might SG use to manage their inventory and order shipping?
Global Logistics
Which warehouse is next to SG’s manufacturing facility?
Waltham, Massachusetts
What percent of SG’s sales comes from North America?
70%
What is it called when SG has too much inventory?
Overstock
What does SG hope to save by reducing inventory?
Money/capital
What are the two warehouse location options SG is considering?
Waltham or Atlanta
What type of companies buy from SG? (Name one)
Pharmaceutical companies, biotech firms, hospitals, research labs, etc.
Why are inventory records not always accurate? (Name one reason)
Damaged, lost, or stolen goods, and human errors in tracking
Why might sales reps not like the idea of removing trunk stock?
They think it helps keep customers happy
What is the term for moving items from one warehouse to another?
Inter-warehouse transfer