Scope of Practice
MA/ PCT cannot perform these actions.
What is triage, administer medication, remove sutures, or set up a sterile field?
This law ensures that healthcare providers protect a patient’s personal health information (PHI).
What is HIPAA (Health Insurance Portability and Accountability Act)?
This person is responsible for the overall management of a healthcare facility, overseeing both clinical and administrative functions.
Who is the Healthcare Administrator?
This should be worn in a healthcare setting to ensure hygiene and professional appearance.
What is scrubs?
This is an appropriate use of downtime when there are no patients in the office.
What is cleaning and sanitizing equipment or rooms?
This team member assesses patients, interprets data, and develops care plans.
Who is a Registered Nurse?
This type of information, such as a patient's medical records and test results, must remain private and cannot be shared without patient consent.
What is Protected Health Information (PHI)?
These individuals are typically in charge of leading a nursing team, ensuring high-quality patient care and supporting staff development.
Who are Nurse Managers?
These devices should be kept on silent or vibrate mode while working to ensure that patient care is not disrupted.
What are cellphones?
This is NOT an appropriate use of downtime in the office, as it detracts from professionalism and patient care.
What is socializing or using personal devices excessively?
This team member can relay negative results.
What is an MA/ PCT?
A violation of this privacy rule can result in significant fines and even loss of professional license.
What is a breach of confidentiality?
This professional is often at the top of the leadership hierarchy, responsible for making high-level decisions and setting the direction of the facility.
Who is the Chief Executive Officer (CEO)?
Wearing these while working could prevent you from hearing patient calls or urgent requests from colleagues, which can compromise patient care.
What are headphones?
When there is downtime in the office, this activity ensures that patient supplies are organized and ready for future appointments.
What is restocking medical supplies?
These medical professionals assist in taking patient histories, performing routine lab tests, and ensuring the office is ready for patient visits, but cannot diagnose or prescribe medications.
What is a MA/ PCT?
This term refers to the act of discussing a patient’s medical details in a public space, such as a waiting room or hallway, which violates patient confidentiality.
What is a breach of confidentiality or an unauthorized disclosure?
This role includes overseeing medical assistants, PCTs, LPNs, and other support staff, ensuring the office runs smoothly and patients receive appropriate care.
Who is the practice manager and nurse manager?
This is the key reason why professional dress standards exist in healthcare, including avoiding visible offensive tattoos, strong scents, or inappropriate clothing.
What is maintaining a clean, respectful, and professional environment?
Downtime can be a perfect opportunity for this activity, which keeps medical staff up to date on any changes in practice policies or clinical guidelines.
What is reviewing or completing training modules?
This is a place I can check to see if an activity is within the scope of a role.
What is the office of professions?
I should do this to my computer every time I walk away, even if it's just going to be for a minute.
What is log off or lock the screen?
This is a place I can log into and check who I report to, and who that person reports to.
What is Workday?
The place to go to make a call that's not work related.
What is the break room?
This is an important activity to focus on when there are periods of reduced patient flow, ensuring all patient charts are complete and accurate.
What is pre- visit planning?