Coverage
Household vehicle was out of use due to breakdown, repair, servicing, damage or theft.
What is NOC/TSC?
When liability is not clear regardless of who reported the loss
What is Outbound call required?
Primary appraisal options for customers.
What is Select Service?
Primary rental vendors for insurance replacement vehicles for State Farm
What is Enterprise and Hertz?
A biclycle is considered ________ and should be added as __________ in HAART
personal property, Property Damage
What is UPD exposure?
Report needed for unrecovered vehicle theft
What is a Auto theft report?
Information needed to "LOCK in that tow"
What is Location, Other, Color, Keys?
Claimant does not carry Comprehensive and/or Collision coverage on their policy.
What is CDW?
Claimant chose not to use a rental vehicle.
What is LOU?
Liability should be updated for all ______.
What is Collision losses, Comp /ERS loss when sub potential?
Inspection option for Other Vehicle Types, except in Massachusetts and Rhode Island.
What is Vendor Assist?
Authorized days for Claimant RR
What is 25 days?
US policy with Participant that resides in Mexico
What is MRU review needed?
3rd contact attempt using every contact number available and unable to reach insured
What is Set Super High CR Calendar for 5 days?
Non drivable V1 due to Glass damage only.
What is Lynx processing?
Non drive V1 customer uses a rental vendor other than ERAC or HERTZ
What is a 7-day rental?
US policy with Canadian Claimant
What is Reassign 200 to CCBAT. CO, 400 & 501 remain with Property-Express ?
Customer advises an order of protection exists, indicates they are a Protected Person, or makes a reasonable request not to disclose personal information
What is Complete the Protected Person Request form and r/a to prop-complex?
Customer/Repair Facility unable/unwilling to obtain/submit repair estimate
What is WeGoLook?
Comments to vendor when UPD applies.
What is “UPD coverage applies, rate plus tax will be paid.”?