WIMS
How do we judge SL?
By the Age on WIMS
What is a SWA load?
A load that a 3p has committed to ship to a FC using Amazon’s shipping partners
What is an ITR?
Intransit Recovery. A trailer that is not rolling for any reason - typically a mechanical tractor/trailer breakdown or drivers are on break.
What is SL for OutboundAmazonManaged?
90 min
What is the SL for IB loads?
120 min
What Skills need to be selected for day to day operations?
How long can a SWA load stay on the board before SL?
120 mins before needed rescheduling
Where do you get the trailer number?
FMC
How many miles are solo PO drivers limited to?
500
When are IB loads needing to be replanned/rescheduled?
2 hours to pick up.
What is the difference between Preload/Drop and Live/Live?
Before sourcing what is one thing we must look for?
The origin sites Hours of Operation
How can you track an Amazon trailer?
Search in AAP
How far out can ETA be pushed on OB loads?
Best practice is to send loads at their scheduled pick up times, however these loads are customer facing and need to be sourced. Up to 30 min before SL, refer to CPT to determine best pick up times. Bring all options where OB loads are concerned.
What is the max rate on IB loads?
Max rate is set based on quarterly guard rails. For Q2, 33.8% is the max.
Commercial Carrier Adhoc Request – What do you do with this?
Assign to yourself and click continue
What are the main ways of checking operation hours for SWA?
If ITR is from a Tow yard, what must be confirmed before it can be sourced?
Need to confirm that the tow bill has been paid and the hours of operation.
True or False: OB loads have the highest priority on our board?
True! OB loads are customer facing. Think of if your packages were sitting on that trailer waiting to roll.
What are the shipper accounts for Inbound Vendor loads?
AmazonInboundFba
AmazonInboundImports
AmazonInboundVendor
ATSLTLInboundVendor
Should you be looking for loads to send to carriers under snoozed? Why?
No, snoozed loads are there waiting for reschedule, rebuild or if it’s an ITR, waiting for the trailer to start rolling. If you have a question about a load in snoozed, reach out to the owner.
How do you reschedule a SWA load?
SWA tours can be rescheduled by emailing swa-ats-sked-us@amazon.com
What is the best practice if you can’t reach the driver or carrier to confirm the ITR is needed?
Snooze ITR with trailer # in this task and monitor for movement.
What happens if an OB load busts SL?
We take the hit on our metrics. The load still needs to be sourced with best rate and eta.
How to replan IBVendor loads?