Teller Transactions
If a member wants to exchange cash for different denominations, what is the correct transaction string?
CR SD SW CD
Can we waive by-laws for a business opening if member is existing member (in good standing) for 4 months?
No, must be 6 months +
Checking account w. 5+ transactions or
Consumer loan
Can a member write a check off of a PLOC?
Yes
How often is the vault and/or TCR audited?
Once per quarter
What is GOT IT?
Confidently owning every member and employee experience & finding soutions.
Does SA need to review transaction if an agent wants to conduct a cross prime trasnfer?
Yes
If there have been amendments for officer changes in Sunbiz less than _________, reach out to Business Services for review of documentation via Service Catalog ticket.
6 Months Old
What is the maximum LTV coverage for GAP purchased w. SCU?
130%
If a team member or memebr gets hurt in office, how long do we have to submit an incident report?
24 hours
As of 10/31 what is our current app rating?
4.6
Can a non-member cash an ON US check at an ITM?
Yes, non-mbr shell will be created.
If an owner on a business owns _____ or more, we must indentify them as beneficial owner.
25% or more
If a member funds a hybrid or eco vehicle, what is the discount rate?
.25%
What is the fee for a lost SDB key (drilling?)
The member will be assessed $145 fee for the drilling and lost key.
What are 2 of the 4 Steps to Accountability?
See It
Own It
Solve It
Do It
Starting in Dec, what will the non-mbr check cashing fee be?
$5 per check
Can a business member call in to add a money market?
Yes. MCC will start chat w. Internal Support who will assist by submitting a case. Business Services has the abilty to docu-sign.
How many times can a member request a due date change?
One time per rolling year
BM or ABM signature is required on OMR coversheet if the branch is over their limit on the ___ day.
4th
How many CEOs has SCU had total?
4
At what age is a youth/minor eligible for RDC?
16 years old
If a business account has 3 signers, can only one of them open a money market?
Any one Authorized Signer may sign the Account Card, assuming there is an Authorization Designation signed by all existing account signers after May of 2018.
This regulation requires a disclosure of the total premium cost for Credit Life and/or Credit Disability coverage for closed-end loans.
Truth in Lending: Reg Z
What is the password for the Bat Phone?
Raymond 13
Name one of the three strategic anchors.
Growth thorugh financial price and wellness.
Be the member advocate.
Be envied in digital banking.