Teller Transactions
If a member wants to exchange cash for different denominations, what is the correct transaction string?
CR SD SW CD
Can we waive by-laws for a business opening if member is existing member (in good standing) for 4 months?
No, must be 6 months +
Checking account w. 5+ transactions or
Consumer loan
What is the minimum limit for a secured credit card?
$500
How often is the vault and/or TCR audited?
Once per quarter
What is GOT IT?
Confidently owning every member and employee experience & finding soutions.
Yes
If there have been amendments for officer changes in Sunbiz less than _________, reach out to Business Services for review of documentation via Service Catalog ticket.
6 Months Old
What is the maximum LTV coverage for GAP purchased w. SCU?
130%
If a team member or memebr gets hurt in office, how long do we have to submit an incident report?
24 hours
Can a non-member use a foreign passport to complete a transaction?
Yes
If an owner on a business owns _____ or more, we must indentify them as beneficial owner.
25% or more
If a member funds a hybrid or eco vehicle, what is the discount rate?
.25%
What is the fee for a lost SDB key (drilling?)
The member will be assessed $145 fee for the drilling and lost key.
Starting in Dec, what will the non-mbr check cashing fee be?
$5 per check
Can a business member call in to add a money market?
Yes. MCC iwll start chat w. Internal Support who will assist by submitting a case. Business Services has the abilty to docu-sign.
How many times can a member request a due date change?
One time per rolling year
What age range requires a minor to have a parent/legal guardian with their ID for transactions?
If a business account has 3 signers, can only one of them open a money market?
Any one Authorized Signer may sign the Account Card, assuming there is an Authorization Designation signed by all existing account signers after May of 2018.
This regulation requires a disclosure of the total premium cost for Credit Life and/or Credit Disability coverage for closed-end loans.
Truth in Lending: Reg Z