This is the key featured difference between Voice Core and Voice Pro.
What is unlimited free local and national calls throughout the USA.
100
The acronym for OSA
What is Online Service Agreement
100
When should reminders for the meeting be sent?
What is notifications should not be too early or too late
100
Name something that you can incorporate at the beginning of your meeting to get everyone's attention and involvement.
What is energizers or tasks
100
How can effective meeting help your company?
What is save money, clear understanding, improve productivity, boost morale, and decrease employee turnover
200
A single user who has chosed Core IT and Core Voice will pay a monthly fee of this amount.
What is the monthly recurring fee of $139 ($39 + $149 <$49>).
200
The OSA is generated from this Regus system
What is Pivotol.
200
What is the name for a list of topics that are going to be covered during the meeting?
What is an agenda
200
Name 2 of the 7 C's of Communication
What is 1. clear 2. concise 3. concrete 4. correct 5. coherent 6. complete 7. courteous
200
What is our company name?
What is The Communicator Restorators
300
This is the key featured diffence between IT Core and IT Pro
What is IT Core includes up to 250Mb of data, (ea addtl Mb is $0.15) vs. Pro is unlimited data usage
300
You have offered 5% contract value in meeting room vouchers to get a quick signature. You should follow this process to ensure your client gets what you promised.
What is: 1. Generate an internal OSA 2. Use the Regus approved verbiage in the comment section of a paper agreement. 3. Signature and Upload the paper agreement into piv 4. Win the piv record.
300
Mention two of the six secrets to conduct an effective meeting.
What is 1. don't have a meeting 2. set objectives 3. provide an agenda 4. set times for each topic 5. start and end on time 6. capture action points
300
What should you try to gain/encourage from your employees after the meeting has taken place?
What is feedback
300
Name 2 fixer upper factors
What is priorities, participants, sequence, results, timing, date, place
400
A new client has signed up for IT Pro and is paying $99 per month. How many devices can this client have connected simultaneously?
What is up to 3 devices
400
You received approval to reduce the retainer for a short term client, however the client is unwilling to sign the OSA as the full retainer is being requested. You should follow this process.
What is: 1. Generate an internal OSA 2. Have the client sign a paper agreement and addendum reflecting the accurate renewal 3. Upload the agreement and addendum into piv 4. Win the piv record.
400
Why is it important to inform your attendees of the agenda and goals before the meeting takes place?
What is so they can come prepared to the meeting with their ideas, input, and questions.
500
DAILY DOUBLE!!!!
The acronym for IMPRESS.
What is: Infrastructure, Mobility, Performance, Reliability, Expertise, Security & Support
500
An OSA that has been issued to a prospect will remain effective until.
What is until you change or clear the offer fields in piv, or lose the record.