Lean Basics
Any activity that does not add value for the customer
What is waste?
The term for separating and categorizing all material and information, while disregarding the unnecessary.
What is sort?
This occurs when a mistake is handed on to the next process or to the end customer.
What is defect?
The final step in the four-step management method used in business for the control and continuous improvement of processes and products.
What is adjust/act?
A process that creates more value with fewer resources.
What is LEAN?
The process for creating standards for how the work/workplace should look at all times.
What is standardize?
This is established when you create a lean environment in which errors are prevented (or immediately caught before being passed on).
What is quality at the source?
This stage of problem solving includes a problem statement, current conditions, and the desired condition.
What is plan?
Search Influence's internal process that is used to ensure that we deliver error-free work
What is (quality assurance) QA?
The term that refers to the process of completing regular audits and improvements to ensure the workplace remains organized.
What is sustain?
Search Influence's visible measure for managing the internal PDCA process
What are project/problem cards?
A Lean principle that encourages the use of tools that immediately alert others of defects before they are delivered further along the process.
What is visual management?
A practice that focuses on continuous improvement. In Japanese means improvement.
What is kaizen?
The method that refers to organizing, labeling, and color-coding items for easy use or access.
What is set in order?
Henry Ford's basic idea in which work flows steadily through a process and materials/information are delivered as needed to work stations.
What is flow/flow production?
Where is Search Influence's PDCA process documented for each department?
What are department whiteboards?
Any time spent on activities that transform a product or service in ways that customers value and will pay for.
What is value-added time?
The term used for cleaning and keeping all storage areas void of clutter and unwanted material.
What is shine?
A four-step management method used in business for the control and continuous improvement of processes and problems.
What is Plan-Do-Check-Adjust (PDCA)?
A single-page report used to tell a story about how a problem was improved by the methodical application of PDCA
What is A3?