Section 1
Individuals may contact the agency to attempt to obtain another claimant's information using _____.
Deceptive Methods
Who administers the unemployment insurance program?
Virginia Employment Commission
A _____ is filed when the claimant's normal customary hours have been reduced.
Once a claimant is disqualified how long do they have to work in order for the disqualification can be removed?
30 days/240 hours
Sufficient wages is at least _____ in ____ quarters of the current base period.
$3000; 2
Any _____ that is written or printed during the claim's process should be safeguarded until such time as the information is no longer needed for the proper processing of the claim.
Information
Who oversees the unemployment insurance program?
Department of Labor
The first four of the last 5 completed calendar quarters is known as the _____.
Regular Base Period
We should speak with the claimant in a _____ and _____ manner.
Professional; Courteous
What are the two issue categories?
Separation; Non-Separation
All documents containing a claimant's _____ should be disposed of in a waste basket.
Personal Information
The UI program is designed to provide _____ to regularly employed members of the labor force who become involuntarily unemployed.
Partial Income Replacement
The last four of the last five completed calendar quarters is know as the _____.
Alternate Base Period
CSR's should never offer an _____ to the claimant as to his/her eligibility for benefits.
Opinion
Who renders decisions on non-separation issues?
A&A Deputy
____ is one of the fastest growing crimes in the United States.
Identity Theft
What types of taxes do employers pay?
FUTA and SUTA
The most recent completed calendar quarter is known as the _____.
Lag Quarter
The first week the claimant files and meets all eligibility requirements is known as the _____.
Waiting Week
Who renders decisions on separation issues?
Hearing Officer
Social Security Number, Drivers License, Identification Card Number, Financial Account Numbers, Credit or Debit Card Number are all examples of _____.
PII
A _____ is filed when the claimant is not performing any work.
Total Claim
What are the separation issues?
Discharge, Voluntary Quit, Leave of Absence and Labor Dispute
What qualification must a claimant meet to receive benefits.
Monetary, Separation and Weekly
The employer that is charged for any benefits received is known as the _____.
Liable Employer