Job Analysis and Talent Management
The procedure for determining the duties and skill requirements of a job and the kind of person who should be hired for it
What is: Job Analysis
Ensures staffing levels match organizational needs, and aligns with strategic goals.
What is: Workforce Planning
Hiring someone without proper checks who later harms a customer or employee.
What is: Negligent Hiring
Conversational-style interview in which the interviewer
pursues points of interest as they come up in response to questions.
What is: Unstructured Interviews
MOST commonly used to collect job analysis information
What is: Employee interviews
Managers estimate needs based on experience.
Example: The café manager knows rainy days bring fewer customers.
What is: Managerial Judgement
Consistency of test results.
What is: Reliability
Two or more interviewers question one candidate at the same time. Allows follow‑up questions from multiple perspectives
What is: A panel interview
The goal-oriented and integrated process of planning, recruiting, developing, managing, and compensating employees.
What is: Talent Management
Attracts qualified people who fit the job and the culture
What is: effective recruiting
The test measures what it claims to measure
What is: Validity
Interviewer hints at the “right” answer
What are: Leading questions
The FIRST step in job analysis
What is: Identify the purpose of the job
Already work in the organization; Faster onboarding
Cheaper recruitment; Boosts morale; May limit new ideas
What are: Internal candidates
Measure traits like teamwork, customer service orientation.
What is: personality test
Thes predict future behavior by asking: “What would you do if…?”
Situational Questions
This describes the person needed for the job. Knowledge, Skills, Abilities; Education.
What is: Job Specifications
How committed, motivated, and connected employees feel to their work and the organization.
What is: Employee Engagement
Tests designed like games to measure: memory, attention, reaction time; problem‑solving.
What is: Gamified testing
This type of offer is issued when hiring depends on background checks, references, and required documents.”
What is: A Conditional Offer