As a last resort
What is Fight/Defend
After the robber has exited
What is Activate the Alarm
Imminent danger
What is Activate your panic button
Two Employees Must Be Present
What is Dual Control
All Teller drawers are equipped to catch robbers after the fact
What is Bait Money
Person using deadly force via firearm
What is Active Shooter
So the Robber can not re-enter
What is lock the doors
What is Listen
Listen to what the disgruntled person has to say
Indicating that it is safe to enter the building
What is the All-Clear Signal
Security Equipment (alarm buttons, cameras, activation lights, etc.) are tested
What is Quarterly
Plan your Drills
What is Drill your plans
TAKE NO ACTIONS THAT MAY
What is Jeopardize everyone's safety
Tactic used to de-escalate a hostile/angry person
(Thanks Lt. Dan)
What is H.E.A.T or Take the HEAT
Should be closed as soon as possible after closing the branches
What are Vaults, Books Vaults, and Safes
All Three Drive Up Windows
What is Bullet Resistant
If evacuation is not possible
What is Hide/Deny
So the robber will exit the building quickly
What is comply with the robber's request
On the Rise, approx. 47.1 million people of the U.S. suffering
What is Mental Health Conditions
Two employees must be present to remove cards, changing receipt paper, or removing cassettes
What is the ATM
Discourage robbery, intimidation, disruptive behavior, or other criminal activity at our Pines location
What is an Off Duty Police Officer
Stop the Active Threat as soon as possible
What is Law Enforcement's purpose
Let the robber know what you are going to do and why
What is if you need to move or reach for something
H.E.A.T
What is Hear them out, Empathize, Apologize, and Thank them
The Security policy is annual reviewed and reported
Who is, to Board of Directors
Signals travel via telephone line or cellular service to a contracted 24/7 monitoring company
What is the Alarm system