Active Threat
Bank Robbery
Threatening Situation
Procedures
Miscellaneous
100

As a last resort

What is Fight/Defend

100

After the robber has exited

What is Activate the Alarm

100

Imminent danger

What is Activate your panic button

100

Two Employees Must Be Present

What is Dual Control

100

All Teller drawers are equipped to catch robbers after the fact

What is Bait Money

200

Person using deadly force via firearm 

What is Active Shooter

200

So the Robber can not re-enter

What is lock the doors

200
Lend an Ear, Tune in, be attentive, concentrate on hearing

What is Listen

Listen to what the disgruntled person has to say

200

Indicating that it is safe to enter the building

What is the All-Clear Signal

200

Security Equipment (alarm buttons, cameras, activation lights, etc.) are tested

What is Quarterly

300

Plan your Drills

What is Drill your plans

300

TAKE NO ACTIONS THAT MAY 

What is Jeopardize everyone's safety

300

Tactic used to de-escalate a hostile/angry person

(Thanks Lt. Dan)

What is H.E.A.T or Take the HEAT

300

Should be closed as soon as possible after closing the branches

What are Vaults, Books Vaults, and Safes

300

All Three Drive Up Windows

What is Bullet Resistant

400

If evacuation is not possible

What is Hide/Deny

400

So the robber will exit the building quickly

What is comply with the robber's request

400

On the Rise, approx. 47.1 million people of the U.S. suffering

What is Mental Health Conditions

400

Two employees must be present to remove cards, changing receipt paper, or removing cassettes

What is the ATM

400

Discourage robbery, intimidation, disruptive behavior, or other criminal activity at our Pines location

What is an Off Duty Police Officer

500

Stop the Active Threat as soon as possible

What is Law Enforcement's purpose

500

Let the robber know what you are going to do and why

What is if you need to move or reach for something

500

H.E.A.T

What is Hear them out, Empathize, Apologize, and Thank them

500

The Security policy is annual reviewed and reported

Who is, to Board of Directors

500

Signals travel via telephone line or cellular service to a contracted 24/7 monitoring company

What is the Alarm system

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