WHERE SHOULD YOUR EMPLOYEE BADGE BE WORN?
BETWEEN YOUR WAIST AND NECK, AND SHOULD BE VISIBLE.
WHERE ARE THE ALARMS LOCATED?
Three sup stations & one in the kitchen
WHO IS OUR BANK SECRECY ACT (BSA) COMPLIANCE OFFICER?
NICOLE BRADFORD
WHAT IS REGULATION CC?
A REQUIREMENT FOR FINANCIAL INSTITUTIONS TO MAKE FUNDS DEPOSITED INTO ACCOUNTS AVAILABLE FOR WITHDRAWAL WITHIN SPECIFIED TIME PERIODS, IN ADDITION TO REQUIRING THE PROPER DISCLOSURE OF AN INSTITUTIONS FUNDS AVAILABILITY POLICY.
WHAT IS THE CLEAN DESK POLICY?
1. MAINTAINING THE DESK AREA CLEAN AT ALL TIMES AND CLEARING THE DESKTOP BEFORE GOING HOME.
2. STORING RECORDS CONTAINING SENSITIVE PERSONAL INFORMATION THAT ARE NOT BEING USED IN A SECURE LOCATION.
3. PROPERLY DISPOSING OF SENSITIVE MEMBER INFORMATION, CREDIT UNION DOCUMENTS, AND CONFIDENTIAL EMPLOYEE INFORMATION BY PLACING IT IN A SHREDDING BIN.
4. LOCKING COMPUTERS WHEN LEAVING THE WORK AREA.
5. MONITORS TURNED OFF WHEN NOT IN USE.
WHEN IS IT SAFE TO ENTER THE BUILDING? What is the safe to enter for TC?
WHEN THE SAFE TO ENTER THE BUILDING CODE IS PRESENT. United States Flag
WHERE ARE THE ROBBERY KITS LOCATED AND WHAT DO THEY CONTAIN?
Under the desk on the side of the cabinets. THEY CONTAIN CARDS WITH SPECIFIC ROLES AND RESPONSIBILITIES WHICH ARE PASSED OUT FOR EMPLOYEE COMPLETION.
WHAT IS THE BANK SECRECY ACT?
IT PROVIDES LAW ENFORCEMENT WITH A MEANS OF DETECTING AND DOCUMENTING FINANCIAL TRANSACTIONS THAT MAY HAVE A CONNECTION TO MONEY LAUNDERING, INCLUDING DRUG TRAFFICKING, EXTORTION, AND TAX EVASION.
WHAT IS REGULATION E AND GIVE EXAMPLES.
THE ELECTRONIC FUNDS TRANSFER ACT. DIRECT DEPOSIT, PRE-AUTHORIZED AUTOMATIC WITHDRAWALS, ATM & MASTERMONEY CARD TRANSACTIONS FROM CHECKING OR SAVINGS, SMARTLINE & SMARTBRANCH TRANSFERS, CHECKS CONVERTED BY MERCHANTS TO ELECTRONIC CHECKS.
. IS IT OK FOR YOU TO POST TRANSACTIONS FOR YOURSELF, FAMILY MEMBERS, OR FRIENDS? OR IS IT OKAY FOR YOU TO ALLOW ANOTHER EMPLOYEE TO POST ON YOUR TERMINAL?
NO NO NO NEVER NO.
WHAT WOULD YOU DO IF YOU FOUND A PERSON IN A RESTRICTED AREA?
IF SOMEONE IS NOT WEARING A BADGE AND DOES NOT HAVE AN ESCORT, STOP THE PERSON AND ESCORT THEM TO A MANAGER OR A SUPERVISOR.
WHAT ARE THE PROPER PROCEDURES FOR EXTORTION?
Stay as calm as possible while sending out the money, make sure to note as much details about the robber and where they leave while also reaching out to supervisor if possible without tipping off robber.
WHAT PROCEDURE DO YOU FOLLOW IF A MEMBER WANTS TO PURCHASE $1000 IN CASHIER’S CHECK(S) WITH CASH?
ENTER INFORMATION INTO MI LOG FOR PURCHASE OFCASHIER CHECKS
WHAT ARE GECU’S CHECK HOLD POLICIES?
ALL CHECKS ARE CONSIDERED LOCAL AND CAN ONLY BE PLACED ON HOLD FOR TWO BUSINESS DAYS. REFER TO CHECK ACCEPTANCE GUIDELINES TO DETERMINE THE TYPE OF CHECK AND HOW MUCH IMMEDIATE CREDIT WILL BE GIVEN TO CHECKS. IMMEDIATE CREDIT IS ADDED TO WHAT THE MEMBER CAN SECURE BY THEIR SHARE OR CD ACCOUNTS.
WHAT ARE THE SIX CHECKPOINTS ON A CHECK?
DATE/MAKER-DRAWER/PAYEE/DRAWEE/NUMERICAL AND WRITTEN AMTS. MUST AGREE/ENDORSEMENT.
WHAT DO YOU DO IF THE SAFE TO ENTER CODE IS NOT OUT WHEN YOU ARRIVE IN THE MORNING?
. DO NOT APPROACH THE BUILDING. IF YOU DO NOT HAVE A CELL, GO TO THE NEAREST PHONE AND CALL SECURITY AT 637-1600 TO MAKE SURE IT IS SAFE TO ENTER THE BUILDING.
What amount and dominations do you send to robber?
$2,000.00 in $100.00s unless robber asks for more or a specific amount.
WHAT DOES OFAC STAND FOR? WHAT IS IT? WHERE CAN YOU FIND THE OFAC LIST?
THE OFFICE OF FOREIGN ASSESTS CONTROL IS AN AGENCY.
THE OFAC LIST INDENTIFIES THESE INDIVIDUALS OR ENTITIES WHO ARE CONSIDERED ENEMIES OF OUR COUNTRY AND WHO HAVE BEEN PROHIBITED FROM DOING BUSINESS IN THE U.S.; AN UPDATED LIST CAN BE LOCATED ON THE INTRANET
WHAT TYPES OF IDENTIFICATION ARE ACCEPTED?
ACCEPTED?
A. DRIVERS LICENSE
DEPARTMENT OF PUBLIC SAFETY IDENTIFICATION CARD
CONCEALED HANDGUN LICENSE
MILITARY ID
CIVILIAN MILITARY ID
BORDER CROSSER CARD
SENTRI CARD
ALIEN IMMIGRATION CARDS (WITH EXPIRATION DATE)
U.S. PASSPORTS
MATRICULA CONSULAR OF MEXICO CARD
SCHOOL IDS-HIGH SCHOOL & MIDDLE SCHOOL (YOUTHS)
WHERE CAN YOU FIND THE TYPES OF ID’S WE CAN ACCEPT FROM MEMBERS?
GECU Favorites, I.D. Checking Guide
WHERE IS THE EVACUATION MEETING PLACE?
Skypark Sign outside in the front
What do you do once robbery is over?
Stay on the line and begin filling out robbery card while also informing supervisor of situation if not able to communicate to them during robbery.
A MEMBER COMES IN TO DEPOSIT CASH IN THE AMOUNT OF $18000. WHEN YOU ASK THE APPROPRIATE QUESTIONS TO FILL OUT A CTR, THE MEMBER CHANGES THEIR MIND AND TELLS YOU TO CHANGE THE DEPOSIT AMOUNT. WHAT DO YOU DO?
DO THE TRANSACTION AS REQUESTED BY THE MEMBER, AND WHEN THE MEMBER LEAVES FILL OUT A SAR (SUSPICIOUS ACTIVITY REPORT).
WHAT IS REGULATION D? GIVE FIVE EXAMPLES OF REGULATION D TRANSACTIONS.
A FEDERAL REGULATION THAT ALLOWS NO MORE THAN 6 ELECTRONIC TRANSFERS FROM A SHARE OR MONEY MARKET ACCOUNT DURING ANY STATEMENT PERIOD (ONE CALENDAR MONTH). EXAMPLES INCLUDE, SMARTLINE, SMARTBRANCH, ACH DEBITS, ELECTRONIC PAYMENTS, AND OVERDRAFTS.
WHAT THREE TYPES OF CHECKS CANNOT BE STAMPED “PLACED TO THE CREDIT OF”?
THREE “I’s” INCOME TAX CKS, INSURANCE CHECKS, INDICATED