Scenerios
You find a door propped open after hours. What do you do?
Take a photo, Sweep the area, and write a report.
True/False
Forge sub-contractors with a sticker on their helmet can checkout keycards without us needing to check with Engineering.
False
what callout do you give when someone asks for you over the radio?
Go Ahead or Stand By
A tenant lost their keycard at home and asks if they can just go up without it during business. What should you do?
Have them sign in on the iPad at the kiosk at the front desk and allow them passed
True/False
if a subject you where going to make contact with leaves before you arrive you have to write a report.
False
just note it in the DAR.
You find someone smoking outside the designated smoking area. What do you do?
Take a photo, make contact and politely inform them it is a no smoking after they put it out or leave write a report.
What are the first 3 things you do as soon as you clock-in?
Key/Keycard inventory, check the calendar for the day, and update the DAR.
We keep our callouts ____ and _____
short and to the point.
True/False
when a key/keycard goes missing you should not call SGT.Davis.
False
if you don't know if you should write a report about something you should?
Write a report anyway.
You find someone smoking outside the designated smoking area and they have refused to leave and have decided to be hostile. What do you do?
Call Downtown CID and KCPD and move to a safe distance till they arrive after the incident is over write a report.
What can a delivery driver leave with you beside and ID for a freight key?
Car/Truck Keys
when switching between patrols What should your callout be?
"(call sign) to (call sign) I am 10-8 from 10-6 and i am 10-6 with (patrol)."
you find boxes outside a tenant's Space that have the tenants suite number on them but the suite is empty. What do you do?
Put the boxes in the suite, take a picture and submit an incident report under general observation and put it in the DAR
what should be reported in the DAR besides patrols whereabouts and Code1's?
anything outside of your normal shift such as helping a tenant or putting packages in a tenants suite while they aren't there.
You are on duty and see someone being harassed across the street from our property.
True/False
you can walk across the street to stop them.
False
we can't leave property. call CID and KCPD and once the situation is sorted out write a report.
When dealing with contractors what info should you be getting from them and what item should you give them?
Name, Cell Number, Company, Floor they are working on, and a contractor badge.
True/False
you have to call out when you are exiting out an emergency stairwell.
True
a tenant approaches you and asks for access to the basement because they believe they left something down there. What should you do?
politely deny them access as no tenant has access to the basement.
what is wrong with this report?
on 06/24/2025 I Sgt. Davis was monitoring cameras in the security office of the lightwell building located at 1100 Main St. KCMO when I noticed a white male in a green shirt with a grey backpack smoking on the 11th and main patio by the 11th and Main intersection.
I Spoke with the subject briefly. the subject then left with no issue.
I have nothing further to report at this time. I returned to service at 1415.
at approximately (time)
the supervisory light on the fire panel turns on and says the fire pumps are on. What should you do?
Call Sgt. Davis and go turn the fire pumps off.
(if you don't know how ask Sgt. Davis after the end of the meeting.)
when monitoring cameras in the office you see a Code1 smoking outside the designated smoking area during business hours. What should you do?
Call it out over the radio along with the subjects location and description of the subject so the other officer/Supervisor on duty can handle it.
what are all the 10 codes we use here at this site?
10-1 = Bad Transmission/Static
10-4 = Ok
10-6 = Busy
10-8 = Free/done
10-9 = Repeat
10-19 = Back in the office
10-22 = Disregard
10-100 = Restroom bresk.
a tenant show up at the building after hours and says they lost there card. What should you do?
ask for their first and last name and the company they work for and consult the tenant binder in the security office.
What are the basics of a Good report?
Date, Time, Address, Location, a Picture, Your name, description of the subject and what they are doing wrong, how you resolved it, and your back in service time.