Robbery
Counterfeit Cash
Bank Security
Observation & Identification
Counterfeit Checks
100
Most bank robberies involve the robber doing this?
Passing a note demanding money!
100
The watermark on the new US Currency is visible from both front and back bills?
True
100
What do you look at prior to entering the building?
The safe signal
100
Which is more important-what the robber is wearing or their height, weight, face shape?
Immutable characteristics is the most important.
100
What is it called when a crook uses a chemical to remove some of the data from a check.
Acid washing or chemical washing.
200
The most common characteristic amoung bank robbers is?
They're STUPID! No one who is truly intelligent would rob a bank. The risk is too great, the reward is too low, and the punishment is too harsh!
200
How many eagles are on the front of a new $20 bill?
3
200
How do you send a distress signal from the alarm pad?
Switch last 2 numbers
200
How can weather be a factor in identifying suspicious individuals?
Dressed inappropriately for weather.
200
There are many possible clues that may indicate a check has been altered, please name 2.
Part of the payee or amount lines are written in a different color ink or different handwriting. The amount or payee looks scrunched up, like words or numbers were added where there wasn't sufficient room to do so.
300
If the robber uses a note, you should try to?
Keep it, if you can safely do so, and don't touch it. This is an important piece of evidence.
300
On the back of the new 5, 10, 20, and 50 dollar bills what is different?
The numbers are written in yellow.
300
How many cameras do we have for the bank?
6
300
When you see suspicious individuals in or around your bank what should you do?
Notify your bank security officer, observe them, make notes on what you see, including a description of individual(s) and vehicle.
300
To reduce the possibility that the amount on a check could be raised or a payee could be added, when writing a check a customer should?
Either use the entire space allotted for the payee and the amount to be written or draw a line through the unused space.
400
The most common day of the week for bank robberies is?
Friday, though the pattern is not as strong as it was in the past years.
400
What color fibers are embedded throughout the paper currency?
blue and red
400
Where are the alarm triggers?
Kristen, Tom, Mary, Sherry, all of the teller stations including ira and drive thru.
400
If someone tries to open an account with a fake ID, what should you bank do?
Don't open the account, and file a SAR.
400
Why is not using the MICR ink an advantage for scammers?
Does not get automatically read by a sorting machine and increases clearing time.
500
Name at least 3 of the 10 things you should do in the event of a bank robbery?
1. Stay Calm. 2. Do exactly as told either by words/actions. 3. Give exactly the amount demanded-including bait money if you feel safe to do so. 4. Be polite, courteous, and OBSERVANT. 5. Form a good mental picture of the robber. 6. Utilize customer identification techniques. 7. Presume that the robber has a weapon. 8. Retain evidence such as a note if you feel safe to do so. 9. Activate the alarm and cameras. 10. Observe the direction of the escape, and description of car.
500
Name three of the Presidents on US currency-dollar bills and which bill they are on.
1-George Washington, 2-Thomas Jefferson, 5-Abraham Lincoln, 20-Andrew Jackson, 50-Ulysses S Grant
500
What are ways we can protect our customer's information? Name 2
Don't share passwords, lock computer when away from it, do not discuss customers information outloud with other customers in hearing range, and outside of work. Continue a need to know basis when discussing information. Keep all confidential information out of sight, KNOW YOUR CUSTOMERS, and ASK verification questions at all times if you are not 100% sure of who it is, especially on the phone.
500
The acronym P.L.E.A.S.E can help you remember what to look for on a ID. What does the acronym stand for?
Picture, Logos and Holograms, Expiration Date, Age compared to DOB, Signature, and Evidence of Tampering
500
What are some of the counterfeit check scams going on? name 2.
Nigerian 419 Scam, Inheritance Scam, Internet Auction Scam, Lottery Scam, Work from Home Scam, Charitable Organization Scam, Lonely Hearts Scam.
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