Resources
Insurance
Crisis Response
Community Connections
Support in the Larger World
100

A medical doctor who specializes in the diagnosis, treatment, and prevention of mental health disorders. They primarily prescribe medication, but can also implement therapy practices.

What is a psychiatrist?

100

A contribution made by an insured person toward the cost of medical treatment or other services.

What is a co-pay?

100

A nationwide crisis line available 24/7 via calling, texting or using their online chat platform. Individuals seeking support can reach out anytime day or night to be connected to a trained crisis support specialist. 

What is 988?

100

An outpatient mental and behavioral health clinic with locations and Rome and Utica NY that provides counseling, psychiatric services, relationship counseling, medication and other services. 

What is CHBS? 

100
Online providers of mental health services that can provide telehealth services to individuals willing to pay out of pocket or with appropriate insurance coverage.

What are Talkspace and Better Help? 

200

A licensed mental health professional who helps people address challenges related to their mental, emotional, and behavioral health, offering support, coping strategies, and guidance through difficult life events.

What is a therapist or counselor?

200

This is the amount of money you must pay out-of-pocket for covered medical expenses before your health insurance plan starts to pay.

What is a deductible?

200

This 24/7 crisis support service is available in the US and other countries. Individuals seeking support can receive support any time day or night from a trained crisis specialist via text (74141), via their online chat platform, or through the app Whatsapp.

What is Crisis Textline

200

An outpatient and community setting that provides childcare and family services, mobile crisis assessment, and behavioral health services.

What is the Neighborhood Center? 

200

A website designed to connect individuals with providers in their area that are accepting new patients. Individuals are able to narrow the search criteria by specialty, location, appointment type, insurance and many other filters.

What is Zoc Doc?


https://www.zocdoc.com/

300

A person's main health care point of contact, responsible for managing common health issues, preventive care, and coordinating their overall health journey?

What is a primary care provider or doctor?

300

A therapist or facility that has not signed a contract with your insurance plan to provide care at agreed-upon rates.

What is an out-of-network provider?

300

With this local service mental health staff provide hope during crises to children and adults in Oneida, Herkimer, Schoharie, Otsego, Delaware and Chenango Counties.

What is MCAT?

300

Local resource for SUD and mental health services, with outpatient treatment, opioid treatment, mental health services and a residential program. This office has locations in Buffalo, Rome, Utica, Herkimer, Amherst, Niagara Falls and Lockport. 

What is the Beacon Center? 

300

An online directory of mental health providers with filters that allows individuals to set the criteria for matching.

What is Mental Health Match?


https://mentalhealthmatch.com/

400

A free, confidential service that provides immediate emotional support and resources for people in distress, whether they are experiencing suicidal thoughts, mental health struggles, substance use issues, or other crises.

What is a crisis line?

400

A therapist, doctor, or facility that has a contract with your health insurance plan to offer services at a pre-negotiated, often lower rate.

What is an in-network provider?

400

These centers provide support and urgent treatment to anyone experiencing mental health and/or substance use crisis symptoms. All services are voluntary, Person-centered, and Trauma-informed.

What are crisis stabilization centers?

400

Local facility that supports individuals struggling with addiction, mental health and behavioral issues by inspiring hope, providing help, promoting wellness and transforming lives. 

What is the Center for Family Life and Recovery? 

400

Free mental health tools, resources and support provided by the NYS Office of Mental Health.

What is BeWell? 

https://bewell.ny.gov/

500

A collection of people who have a common experience, problem, or challenge, coming together to provide mutual emotional and practical support to one another.

What is a self-help group? 

500

You check your insurer's online provider directory and call their member services line to verify the provider's status and your plan's specific benefits.

How to verify coverage? 

500

A place where an individual get a 72 hour hold where they can receive a crisis assessment and be referred to appropriate care as needed.

What is the Emergency Room?

500

A local facility specializing in ADHD and Autism assessment that allows patients up to age 24. 

What is ADHD and Autism Psychological Services and Advocacy (AAPSA)?

500

One of the nation’s largest addiction services systems with more than 1,700 prevention, treatment and recovery programs.

What is OASAS?

oasas.ny.gov

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