Feedback
Asking a question that signals intent and allows receiver autonomy to give permission
What is the Micro-Yes?
We are surrounded by this everyday
What is observable data?
Exclusion can create someone to feel like this
What is an outsider?
"This is what I heard you say..."
What is Mirroring?
What was specifically seen or heard to help know what to increase, decrease, change or repeat
What is the Data Point?
Our minds filter out data based on our beliefs
What is select data from what I observed?
Our bodies consume this to combat social pain
What is focus energy memory sugar?
Mirroring, Validation
What are types of Active Listening?
When you remember to stop, breathe and remain calm when receiving feedback
What is not taking personally?
We do this based on our interpretations of the situation
What is make assumptions?
Distracted, emotional outbursts, lack of detail, absent
What is evidence someone may be experiencing social pain?
"I might not be understanding this, can you explain it in a different way?"
What is validation?
Feedback is something to learn from
What is the benefit of getting feedback?
We do this based on our interpretations and assumptions
What is draw conclusions?
Zero tolerance for discussions that can lead to exclusionary topics
What is something we can do to help build inclusion?
Considered to be the richest medium for communication
What is face to face?
Determine how the people you are communicating with operate
What is Customize the Communication?
We do this based on our beliefs
What is take actions?
The part of the brain that lights up do to exclusion, unscientific name
What is the pain part of the brain?
Pain sensors
Considered the leanest medium for communication
What are images?