Figurative Language
Throw someone under the bus
to blame someone else to make yourself look better.
Your voicemail greeting (what people hear before they leave a message) isn't really that important.
True or false
False
What is indirect language?
When we talk around the subject without really saying what we are thinking.
(Ex. Saying "I love chocolate" or "that chocolate looks really good" instead of saying "can I have a piece of chocolate?")
What are 2 strategies you can use to be assertive?
I messages
3 step approach
This staff member's real name is Aphrodite.
Ms. Frieda (secretery)
Tip of the iceberg
Small part of a much bigger issue.
What information should you include when you leave a voicemail?
Greeting, name, why you are calling, phone number, ending
Why do we use indirect language? Why can't we just come out and say what we are thinking?
To correct others
To give our opinion
To disagree
To ask for something from someone we don't know well
What should be included in an "I message" (Hint: 3 parts)
I feel...
When...
I need...
This staff member used to be the transition specialist. She has a new job/role now.
Mrs. Phelan
Big Picture
The situation as a whole. The main idea.
Name three reasons you may need to leave a voicemail (other than family or friends)
Following up on a job application
Calling about a medical appointment
Calling about housing/adult service agency
Direct or indirect?
Are you going to eat that?
Indirect
You need to advocate for yourself at work. What are the 3 steps to the 3 step approach?
Problem
What you tried
What you need
This staff member is also a photographer.
Ms. Santucci
Read between the lines
to try to figure out someone's feelings from what they say or write.
You are calling your boss early in the morning as you woke up with the flu and won’t be able to come into work today. He doesn’t answer so you need to leave a voicemail.
Hello. This Jaime Leith. I am not feeling well and won't be able to come in to work today. My number is 111-222-3333 if you need to reach me. Again, this is Jaime Leith and my mumber is 111-222-3333. Thank you.
Direct or indirect?
You made a mistake
Direct
You are doing most of the work at your job while your coworker is messing around. Use an "I message" to advocate.
I feel frustrated
when you don't do your work
I need you to help out and do your share
This staff member loves to go to garage sales with the sole purpose of finding video games.
Mr. Jesernik
Pick your battles
To advocate for yourself on issues that really matter. Not every single thing that annoys you.
You call someone and they don't answer. You call again and they still don't pick up.
How many times is it appropriate to call someone who hasn't called you back?
It depends! I go by the 3 strikes and you are out rule.
Direct or indirect?
Are you free this weekend?
Indirect
You don't feel like you have had enough training on the computer system at work. Use the 3 step approach to self advocate.
I am struggling to understand the computer sytem.
I asked a coworker but I'm still confused.
Could I get additional training or instructions?
This staff member's spouse is a dean at BHS.
Mrs. Kocur