Safety
What is a JHA?
Job Hazard Analysis
Where can you find PGA1s escalation matrix?
PGA1 Wiki (validate if it is also pinned in a slack channel)
To provide the best opportunity for achieving path proficiency and to provide a positive training experience, how many hours must a newly trained employee spend in path before being eligible to rotate?
80 Hours per the Do Not Move Policy
What does MLG stand for?
Machine Learn Grading
What days are the Quality Focus messages sent?
Sunday/Monday and Wednesday
In 5S floor marking standards, these many inches must separate blue and green floor tape.
18 inches
Fill in the blank:
Amazon offers a benefit called ___ Financial Care to help with your financial needs. Through ___, you can speak to a Financial Assistant (a real person) who will assess your financial situation and work quickly to connect you with real solutions
Brightside
This term is defined as a spectrum of behaviors, including acts of intentional or targeted violence, threats, and other conducts that generates reasonable concern for future violence that threatens safety within the workplace.
Workplace Violence.
How many phases does MLG have inside the process?
4- RMA to Item Scan; Item Match; Evaluation; LPN to Tote Scan
What are the QR codes linked to that Water spiders should be scanning pallets into when dropping off at buffers?
Dropzones
What does the acronym FAIR stand for?
First Aid Injury Rate
Are seasonal employees eligible for career choice?
No
The Learning Violation Report is a system used to track all network required modules are completed for the process path employees are training in. If all modules are not completed, the trainees will lose permissions to that path. How many days is allotted to complete training before the permissions fall?
3 days
What does TLI stand for?
Time-Logged-In.
What does DIOT stand for?
Dwelling Inventory Over Threshold
What tool gives leaders immediate access to all Emergency Response Plans?
Konexus
If an employee need to submit for a leave of absence where can this action be completed?
The employee can submit via their A to Z app under request time off.
From a list of possible answers: Prohibited Asset, Restricted Asset, Managed Asset, and Unrestricted Assets.
According to Amazon’s Asset Management Standard - This asset classification must be registered and have a specific business purpose. Examples include an e-tablet to take notes for exempt employees.
Restricted Assets
What is the threshold for break time before employees are eligible for ADAPTs, including the PGA1 courtesy buffer?
20 Minutes.
VRETs - What should be completed on a daily basis to ensure shipments do not dwell
Rodeo Clean up
SIMBA is an acronym for?
Serious Injury Mitigation through Behavioral Audit
Can an employee correct their mis-punch on their own?
Yes the employee can correct their mis punch via their A to Z app
When employees apply to be a part of the Global Ambassador Program, they must pass Manager Feedback to be moved to the interview round with the Learning Team. What is the minimum passing score employees must receive on their Manager Feedback form?
The applicant must have a score greater than or equal to 75% to proceed to the next round
What feedback level does an associate with 62 minutes of inactive time receive?
First written warning.
What metric is impacted by not having spray and wipes on stations?
Cleaning Percentage
What is the tenure group with the highest amount of injury?
12 months
How many bereavement days do eligible blue badge employees receive for qualified immediate family members?
An employee will be able to receive three (3) bereavement days
Permission Lost is defined as any time an associate is trained and granted permissions, and then are lost after X number of days due to inactivity. How many days of inactivity before CRETs permissions are considered fully lost?
180 days
What is the maximum time we exempt for fast start and strong finish?
15 minutes combined.
Power Testing - Which option should associates select if the item cannot be tested with available supplies?
Unable to Perform
What is the equation to solve for Recordable injury rate?
The number of incidents multiplied by 200,000, then divided by total hours worked?
What does Fluid/CTM do?
For eligible T3 positions, it removes any identifying characteristics and reviews the facts before providing the most qualified based on experience
Emotional labelling, validating, silence, paraphrasing, minimal verbal encouragers, open-ended questions, and reflecting/mirror are parts of active listening from this process to reduce the intensity of a conflict or volatile situation.
Hint: This was dropped into all exempt leaders’ learn transcripts.
De-escalation
What is the maximum amount of time we exempt for bathrooms for any associate without an accommodation per shift?
15 minutes.
What available tools does Refurb have to Refurbish items? (must list 3)
Name the Onsite Medical Representatives at PGA1?
David Briscoe, Eliza Landhal, Joe Little, and Jeffrey Langley
What is the site current 0-45 attrition rate?
5.26%
These are the different ways to reach out to Loss Prevention when Nguyen is unavailable.
Hint 1: It is not GSOC.
Hint 2: Nguyen mentions one of the
To figure out Support rate, what two inputs does an operations leader need?
Total Volume divided by Total support hours.
What is the new "Mixed Tote/Secondary Sort" disposition name and what four dispositions will be going into it?
PGA1 leader spotlight winner for September 2024?
Alexa de La Rosa
PGA1 leader spotlight winner for June 2025?
Katie Dinklocker
PGA1 leader spotlight winner for August 2024?
Deon Hampton
PGA1 leader spotlight winner for January 2025?
Ansley Harris
PGA1 leader spotlight winner for Feburary 2025?
Wanakee Lee