All Vols
MVP Archives
Leadership Tips
Emails and Calls
Selling Into the Future
100

How much am I paying in donation for YY7:10:2?

$250

100

How long do you have to follow up with someone after meeting them at a game/event?

A. 24 hours      C. ASAP

B. 48 hours      D. 36 hours 

100

Which is not one of the three C's?

A. Character       C. Coachability

B. Commitment   D. Capacity 

100
What is one benefit of using phone/video during the sales process?

1. Easier to qualify lead

2. Control sales process

3. Create urgency

4. Emphasize key points

100

How can you get a prospect excited about reserving seats for the following season?

How?

200

True or False- Keith Marshall is the Associate AD for Ticket Operations.

False- double points if you can say who is

200

On average, it takes more than ___ calls to reach a contact on a sales call. 

A. 5          C. 3 

B. 7          D. 10

200

Which company was mentioned on the Leadership Tips MVP video?

A. Disney                 C. Moe's

B. Chik-fil-A             D. Cedar Point

200

True or False- email is not as efficient as phone calls?

True 

200

How can you simplify the buying process?

A. Use confusing lingo

B. Use "deposit" instead of "initial payment"

C. Use "initial payment" instead of "deposit"

D. Pitch your favorite section

300

Name 3 football players on the current roster

Trey Smith, Guarantano, To'oto'o, Bailey, Mays, Chandler, Eric Grey, Mauer, Aubrey Solomon, Brent Cimaglia

300
When handling an inbound call related to tickets, it is important to always lead with the...

A. Most expensive option

B. That they should have called the ticket office

C. Fact that we can help them

D. Survey to find ideal pricing

300

Which controllable factor includes detailed note taking and executing follow-up calls?

A. Work ethic        C. Attitude

B. Organization     D. Coachability 

300

What are two cons of using emails?

1. Time consuming

2. Diminishes urgency

3. Lost in translation

4. Slows down sales process

300

Why should we simplify the buying process?

A. Makes it easy to commit 

B. To create confusion

C. Create indecision

D. Create buyer's remorse 

400

What donor level is above trailblazer?

Mountaineer 

400

Which is not a step in the live answer call flow?

A. Trial Close                   C. Bridge to Payment

B. The Benefit Statement    D. Having a Chat

400

What aspects our job can we control?

A. Attitude         C. Coachability 

B. Work ethic     D. All of the above 

400

Is "what's more important to you- best seat location or value?" a good question to ask a prospect?

A. Yes


B. No 

400

Why should I reserve seats now?

Why?

500

Name 5 people in the TN Fund (NOT Will or Tyler).

Ally, Melissa, Tina, AP, Steve, Adam, Brandon, Blake, Megan, Kurt, Morgan, Claire, Maddie 

500

Where should tables be set up for maximum game day opportunities? 

Best answers here 

500

Where is Jake Bye's office located out of?

A. Plano, Texas       C. Chicago, Illinois

B. Austin, Texas      D. Nashville, Tennessee

500

Why do we present an option with the price?

A. Scare off prospect

B. Identify potential objection

C. Shock value

D. So they know how cool it is to have season tickets

500

Who was the presenter on today's MVP video (name and property). 

Andy, OU

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