Radar
External Links
Which tab would you use to email a temporary card?
Credential History
What is the Member Relations phone number?
800-291-8022
E-Bike - Is it covered and under what level?
Motorcycle coverage
What comes first in the Service type drop down? Vhc lockout, Home lockout or Locksmith?
Vhc Lockout
Where would you find a mbrs sign up date?
360View
What is the extension for the travel dept?
7855
ATV - 4 Wheelers - Are they covered and under what level?
Not covered - Refer to commercial svc
What is the priority code used for blocking traffic?
P5
What option do you use under the Tool Bar in the payments tab to add a SDS fee?
Manage Fees
Member inquires about an Auto Loan. Where would you find the contact information?
Phone List - Financial Services
Vhc needs to be towed for trade in. Is it covered?
No
Where would you see the vhc information after submitting a case?
A mbr wants a physical mbrship card sent. What do you do?
Membership tab - Edit mbrship under tool bar - Uncheck Digital Mbrship - Click OK
What are the hours for the mbrship department on a Saturday?
8am - 6pm
Mbr needs svc for a rental vhc. Is it covered?
Yes
Where would you see the Tow Destination after submitting a case?
Service Appointment
How long after an expiration date does a mbrship cancel?
90 days
What is the extension for the insurance dept for RI?
71014
Vhc has a temporary plate. Is it covered?
Yes - as long as it's still valid