Policy Centre
What will you view in My activities
Activities that are specifically assigned to you
What are Delinquencies?
Arrears - Overdue pmts
True or False? Helmets and protective clothing is covered under Comprehensive Insurance?
False. they are now covered under a separate insurance. Motorcycle insurance
What is the Liability cover for Home Insurance?
$20million
RSI
How many levels can we insure.
Maximum of 3
How do you view submissions?
Policy Centre Desktop under "My Submissions?
What are the payment options?
Monthly, quarterly, fortnightly, annually.
What is the maximum daily amount we will cover Hire car or alternative transport after theft?
$75/day Comp and $65/day TPFT
True or False ? Optional cover for accidental damage and electrical burnout is a benefit for Home Insurance?
False - it is an optional benefit that customers can choose
What is the definition of Owners corporation or body corporate?
A legal entity usually made up of all lot owners (not tenants)
What are the 3 submission types
Anonymous, Quick Quote and Full Application
True or False? We can only change a pmt instrument in BC
False. Yiu can change a payment instrument in PC and BC.
Are Funeral expenses covered?
No - the cover has been removed from Motor Insurance
When purchasing Home Building and Contents Insurance can I have different excesses?
Yes
Landlord
A tenant moves out leaving his fridge, washing machine and various other items behind.
Is the landlord covered??
Yes - abandoned possessions. Covered for the csts to lawfully removed rubbish or tenants possessions from your tenanted property
How do I search for a Contact in PC?
Contact > Search
up to how many days can a payment extension be granted?
Up to 7 days from the original date
True or false? Replacement of Keys and Locks is no longer available for TPFT policies?
True. this coverage has been removed for TPFT. It is still standard for Comprehensive ins.
What are the the categories in Valuable Contents?
Jewellery and watches
Works of art
Collections
True or false? Rent Default is an additional cover for Landlords Insurance?
False - it is an optional benefit.
What is the name of the bar that provides the customer details, account number and policy type?
Info Bar
What screen would you need to go to to make a change to the invoicing day of the month?
Invoice Stream Screen
Is excess free glass extension available for TPFT and TPPD?
Yes - it is a new optional cover.
What is the maximum I can insure an item under portable valuables before having to list it?
$10k
RSI
What are the 4 main coverage?
Property and Common Contents
Voluntary Workers
Office Bearers
Fidelity Guarantee