Secret Sauce
Communication between leaders and followers is an interactive process that includes sending and receiving messages. What is the first thing servant leaders do first before communicating?
What is Listening?
Howard Schultz, CEO of this company, believes a great company can only be built by linking shareholder value to value for employees.
What is Starbucks?
Liden, Panaccio, Hu & Meuser’s 2014 model of Servant Leadership has these three main components.
What are Antecedent conditions, leadership behaviors and leadership outcomes?
One of the most well-known Servant Leadership examples that show both positive and negative effects.
What is Jesus Christ of Nazareth and his contribution to Christianity?
___ is a quality within servant leaders that makes them acutely attuned and receptive to their physical, social, and political environments. It includes understanding oneself and the impact one has on others.
What is Awareness?
This person has been quoted to have said, “If you can’t feed a hundred people, then feed just one.”
Who is Mother Teresa?
Organizational norms and behaviors, also called this, is one component of antecedent conditions
What is context and culture?
Blind acceptance from followers is often required, the leader is perceived as weak or powerless, and slow transition of change.
What are considered the main obstacles for the Servant Leadership style?
___ is about taking responsibility for the leadership role entrusted to the leaders. Servant leaders accept the responsibility to carefully manage the people and organization they have been given to lead.
What is Stewardship?
This quote is attributed to the first Black elected head of state of South Africa: “It is better to lead from behind and to put others in front, especially when you celebrate victory when nice things occur. You take front line when there is danger. Then people will appreciate your (servant) leadership.”
Who is Nelson Mandela?
The middle section of the servant leadership model has this many behaviors.
What are 7? Conceptualizing, Behaving Ethically, Emotional Healing, Empowering, Putting Followers First, Creating Value for the Community, Helping Followers Grow & Succeed.
This leadership style can focus on “who” the leader is, not “what” the leader does, subsequent leaders may not have the same skills to connect Servantly.
What is a problem with an exceptional Servant leadership, after those leaders leave the organization?
Servant leaders care about the personal well-being of their followers, by supporting them to overcome problems.
What is Healing?
The founder of this multinational hotel chain emphasizes a culture of service—both to customers as well as to others in the organization.
Who is Bill Marriott?
Allowing followers the freedom to be independent and make their own decision describes this behavior.
What is Empowering?
Servant Leaders are genuine and will always be found out if they are not true.
What is one of the biggest fallacies about Servant Leadership?
Servant leaders use clear and persistent communication to convince others to change through gentle non-judgemental argument as opposed to coercion, which utilizes positional authority to force compliance.
What is persuasion?
I was the founder of the Servant Leadership movement, believing that “The servant-leader is servant first...It begins with the natural feeling that one wants to serve, to serve first.”
Who is Robert Greenleaf?
Follower performance and societal impact are two of the outcomes of the Servant Leadership model. This is the third.
What is Organizational Performance?
True, genuine leaders are given opportunities to thrive and create unique and positive cultures.
What is the best example of a positive aspect of Servant Leader?