Agencies
Name one agency we service in Alaska
Hub / Silva / Barrett / Integra
What are our phone operating hours for CST?
7:30am - 7:30pm
What is the name of the policies we bill in CHIPS?
Legacy
How do you pronounce this word: "Umialik"?
We don't really know either
Name one thing we can NOT do for our agency partners
Write a brand new account / follow up on NSF or missed payments / Remarket / Non-renewals
How many agency partners do we currently have?
12
What is the only payment form we can accept over the phone?
Bank account and routing number
What system does the Service Center thinks can sense fear?
Really any of them, it depends on the day
What is something we do for only some agencies?
Auto policy conversions
What is the name of the license every team member on the service center team has to have?
Property and Casualty
In what system does the Service Center keep notes from interactions with insureds or agents?
Connect / Salesforce
What Fat Bear is going to win Fat Bear Week?
910 (we don't know yet, voting goes to 9/29)