It sits below Training on SCNET and is where all things "Quality" related can be viewed at Service Coordination
What is the Quality Corner?
100
The SC department that will submit claims for reimbursement for services delivered, and uploads performance measure data
What is Billing & Data Integrity
100
Its an activity that has to occur 10 months from the time the Individual Plan is completed
What is monitoring for Progress
100
The Number of Days you have to contact a new referral
What is Three
100
Where continuous professional growth and training opportunities are provided to staff
What is Elevate
200
The committee that reviews all quality information and reports to the Quality Steering Committee
What is the QIC
200
People served are asked if they had a positive experience at Service Coordination; to give their opinion regarding the servics they received from SC
What is a Satisfaction Survey
200
The required number of days that a Request for Service Coordination Change must be submitted to DDA
What is 20?
200
Individuals referred for resource coordination services will receive a face to face visit
What is Seven Business Days
200
When John, John and Elizabeth meet to discuss Service Coordination issues is called what
What is the Executive Leadership Team (ELT
300
It is what the acronym PHI stands for?
What is Protected Health Information
300
Staff sign this document to acknowledge that they have read and will abide by Service Coordination Policies and Procedures
What is an Attestation Form?
300
Incidents involving complaints or dissatisfaction are included in this policy
What is a Grievance Policy
300
Under Targeted Case Mangement what category of service will require face to face visits per year?
What is Community Coordination
300
They approve SC policy
What is the Service Coordination Board?
400
It is the acronym for the Policy for Reportable Incidents and Investigations
What is PORII
400
Medicaid Financial eligibility is often assessed when attempting to address this outcome
What is Level of Care
400
100% of Individual plans must be developed within timeframes outlined in what
What is the Code of Maryland Administrative Requirements (COMAR)
400
Percent of Policy for Reportable Incidents (PORII) that should be reviewed by the Standing Committee of Service Coordination?
What is 100%
400
The pilot was first implemented in Hagarstown and is called what
What is the mobile work force?
500
It is a map or simple illustration of what you do, why you do it, what you hope to achieve, and how you will measure achievement ( If this then that!/ Input/Output)
What is a Logic Model
500
Emergency and crisis plans are documented here for people served and for those on the waiting list
What is an Individual Plan
500
When individuals are offerred a choice between community-based services and an intermediate care facility is called a what?
What is a level of care (LOC)
500
Number of Days waiver participants will have a level of Care completed after their initial determination