It's "LOG"ical
Miscellaneous
UWM Geography
Please, Mr. Postman
Parking
100
Which log would you use to enter in a vacuum that is being checked out?”
What is Equipment check out log
100
What program could you find the residents mailbox number?”
What is HMS
100
Where would a resident go to add money to a gold account?”
What is Managemyid.com or the CVC machines (Cash Only – Laundry rooms)
100
What does a resident need to have to check out their package?
What is Their Student ID
100
How long does a one-day parking permit last?
What is 24 Hours
200
Which log needs to be opened at the beginning of every shift and initialed once new information is added?
What is Communication Log
200
What is the purpose of the history and who are you allowed to give this information out to in PCS?
The purpose of the history is to show where a card was last used and how much was spent and ONLY the resident who you are talking to in person
200
A resident is looking for the financial Aid office, which building would you direct them to?
What is Mellencamp 162
200
What is the first thing you do when UPS, Fed ex, or DHL drops off a package at the desk?
Look up the resident in HMS to see if they are a current resident
200
How much would it cost to park for 2 nights?
What is $20
300
A resident lost their combination, which binder do you look in to retrieve it?”
What is Mailbox Combo List
300
Where can a resident access wireless internet in Cambridge/RiverView?
What is the first floor
300
Where is the Bursar’s office located, and what can they help you with?
What is Mitchel 285, They can take payments for tuition and anything located on your PAWS account
300
What mail can you throw away without forwarding if the person is no longer a resident?
What is Pre-Sorted, but never first class
300
Aside from the date what else needs to go on the parking permit?
What is Time Stamp, your initials, parking spot number
400
A resident wants to get a temporary parking pass at Cambridge, what is the name of this binder
What is Parking Permit Log
400
What are the main differences between HMS and PCS
HMS is where you look up a resident’s personal information and to see their status of residency. PCS is where you can find meal plan/gold account information. As well where you can activate/deactivate an ID card.
400
Where could a residents meal plan be used on campus?
What is Union, Residence Hall, Empo, Grind, C-Store
400
If you need to forward a piece of mail with UWM as a sender that doesn’t have a stamp on it, where would you place this mail so that it can be mailed out?
What is Inter Campus Mail
400
Where is the Parking and Transit office located?
What is Ground level of the Union
500
An emporium worker needs to pick up a money bag. Explain how you would go about doing this?”
Get out the money bag binder, open to the next blank space in the binder, have employee fill out the spaces correctly, initial log, retrieve the correct money bag for that day (Double check date)
500
Explain the general idea of what FERPA is and what types of restrictions it puts on you as far as giving information to students?”
Family educational Rights and Privacy Act, protects the right of the student and keeps their information personal. This means that you cannot give out ANY personal information to ANY resident without their ID card or some form of ID. The resident is the ONLY person who can receive their information, no family members or friends can receive this information
500
A resident has been having a lot of troubles this semester and has been pretty depressed, where is a place that you could send them? Then, if it is a more serious matter, where could they seek Professional help?
What is RA; Norris Health Center
500
What types of mail would be “Return to Sender?
When someone doesn’t have a forwarding address OR was never a resident
500
Where else could you inform a resident to park beside from Cambridge’s temporary Parking Lot
What is The Street – call in their car overnight (or do it online)
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