Recovery
Facilities
Surveys
Potpourri
Hope and Will
100
Procedure followed when addressing a family concern or complaint
What is LEAD procedure?
100
Pharmacy Hours
What is 24 hours a day and 7 days a week?
100
Two types of surveys used at Children's
What is Press Ganey and Manual?
100
standard time frame to return voice mails
What is within 24 hours?
100
Year Egleston and Scottish Rite merged
What is 1998?
200
Still not satisfied and upset about excessive wait time. Next step?
What is service recovery kit?
200
Employee Health location
What is the second floor annex?
200
Department that collects the manual surveys at Hughes Spalding
What is Supply Chain?
200
Vice President, Operations at Hughes Spalding
Who is Julia H. Jones?
200
Year Hughes Spalding joined the Children's family
What is 2006?
300
Hughes Spalding House Supervisor Point of Contact
Who are the Emergency Assistant Nurse Managers?
300
Medical Records Release of Information Hours
What is Monday - Friday (8a-4:30pm)
300
What department uses Press Ganey at Hughes Spalding?
What is Emergency?
300
HR Service Center Number
What is 404-785-4747 (HRHR)?
300
Year Marcus Autism Center joined the Children's family
What is 2008?
400
Patient Representative Contact Name
Who is Gloria Lawrence-Taylor?
400
Number of Inpatient beds
What is 24?
400
"n" stands for
What is number of returned surveys?
400
Director, Patient Care Services at Hughes Spalding
Who is Charlene Roberts?
400
Executive Vice President - Clinical Care
Who is Carolyn Kenny?
500
Patient Representative Phone Number
What is 404-785-9788?
500
Emergency Management Chair
Who is Dan Kotz?
500
Returned manual surveys are stored
What is P://shared drive?
500
Quality - Service Consultant for Hughes Spalding
Who is Suzanne McNail?
500
Privacy Officer Point of Contact
Who is Angie Posvech?
M
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