Property Loss Causes
Procedures
AAA
Auto Claims Related
Reference Guide
100

Our Insured's tree has fallen and damaged their neighbors car

What is 3rd Party/Liability?

100

We no longer need to log out to file these claims.

What is cross insured claims?

100

The Number to Reach Help Desk

What is 714-850-5422?

100

This animal came out of nowhere and I hit it! 

What is comprehensive coverage.


100

North and South Carolina Phone Number is Found on this page.

 What is Page 94?

 "800-228-9224"



200

A Fish Tank has a leak and caused water damage to the home.

What is Water (Plumbing/Appliance related)?

200

PMOI Stands for 

What is Predictive Method Of Inspection?


200

AAA hosts this annual fun event for its employees

What is CARnival?

200

I don't have permission to view the claim.

What is Wawanesa Claim.

200

PMOI Results is discussed on this page.

What is Page 180? 

PMOI Result

• Obvious Total Loss

• Borderline Total Loss

• Repairable

Method of Inspection

• Express Total Loss

• MPR

• APD

• Quick Estimate

300

My roof is leaking and causing damage.

Water (Weather or Natural Cause)

300

Centralized Email Utilized by All Claims.

What is claimsdocuments@ace.aaa.com?

300

The Latest Blog Post in the SF Group

What is

August 19, 2025

🌟Celebrating Friendship Friday with Service First🌟

300

Double Points!! Give me your car right now! The insured's car is stolen.

What is Car Jacking?

300

Injury Incident Screen for Property Claims is found on this page.

What is page 237? 


400

OH NO! A Claimant has crashed their car into our insureds house.

What is Vehicle?

400

Newest Options Beneath Vehicle Diagram

What is Glass and Hail?


400

St Louis' Featured Soup Can Be Found Here

What is Eats & Treats

400

OCT-Comprehensive Other than Collision in PA, the deductible is blank

What is zero-dollar deductible? 

400

We discuss the process if the loss did not occur at the insured’s address on this page.

What is Page 228? 

Select the “Other Location” radio button in the Loss Location section and complete the details manually, securing the address of the loss location.

500

Oh my gosh, my engagement ring that is worth $30,000 was stolen!!

What is Mysterious Disappearance

500

In our new process submitting Rental for Hertz can be done here.

What is Loss Details under the vehicle?

500

Double Points!!! Grace has been with the club for how many months.

What is 71 months?
500

Our Insured pulled away from the gas pump while gas hose is still attached!

What is Other Than Listed Losses (Collision)

500

Closing/Summary at the end of FNOL scripts are found on this page. 

What is page 166?

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