Problem Codes
Code 13
What is the problem code used for no signals on a radio communicator?
Orange
What is the color indicating the ticket is still unread?
Underwriters Labratories
What does UL stand for?
1946
What year was Bay Alarm founded?
Ringer
What is the term for an actively ringing alarm that cannot be silenced?
Code 18
What is the problem code for a fire system false alarm?
Red
What is the color indicating the technician is en route?
2 hour window
What is the time frame given for a UL fire system that has gone into alarm and not reset?
Oakland, California
What city did Bay Alarm originate?
Simapp
What is the term used for the application technicians and installers use in the field?
Code 25
What is the problem code for a residential low system battery?
Black
What is the color indicating a dead head?
Code 17
What is the problem code used to indicate the issue is for a UL fire system that is not reset?
Monet
What is the program you will use to log in each day to see your breaks and lunches?
No Set
What is the term used when a customer cannot arm their system?
Code 53
What is the problem code used to clean cameras?
Green
What is the color indicating the ticket is completed?
4 hour window
What is the time frame we provide for a UL grade system that has an unrestored trouble signal?
Attitude, Accountability, Attendance, Appearance, Ability.
What are the 5 A's?
AHJ
What is the term for Authorities Having Jurisdiction aka the local police or fire department?
Code 01
What is the problem code for a no set or can't arm the system?
Blue
What is the color indicating the technician is on-site?
Same day or next day service for all issues.
What is the time frame offered for UL BA systems?
Everett
Who is the original founder?
Actual
What is the term used when a break in or a real fire has occurred?