How do you set up the Service application to launch every time you open IGNITE?
Configure - Service application, choose store and branch, check "run on startup".
100
This is where you set up default printers.
What is 6150.
100
This is where you set up an appointment to remain open for a period of time.
What is 3071 ln. 15 or 3621 ln. 13.
100
Kevin's wife's name.
What is Claire.
200
This is where you add a Misc charge on an RO.
What is RO billing, Misc Subscreen
200
How do I transfer a VIN from one customer to another?
Vehicle information screen/Reception/RO Closeout (3040/3030/3651) Enter the Full VIN under the customer you would like to transfer to. Y to transfer
200
A customer would like to choose what printer the invoice prints out. How would you ensure they can choose every time?
What is 3639 ln. 9, ln. 1.
200
This is the screen you set up Miscellaneous Codes.
What is 3631.
200
This is how long Kevin has been working at Reynolds.
What is 2 years.
300
You notice that a coupon hasn't been taken off of an invoice that you've accepted payment for. How do you apply the coupon?
You can't reopen the invoice. Any changes to the invoice must be handled in accounting.
300
I would like to create a note Thanking my customers for their business. I would like this note to print on their Invoice. Where would I accomplish this task?
3621 Ln. 18
300
This is how you set a report to print off every night.
Type in Q followed by the executable of the report.
300
A dealership wants to set up all Buicks to charge at a specific rate. Where is this set up?
3624
300
Kevin's son's name.
What is Cohen.
400
T/F: Mileage out will always be a critical alert. If false, how do you change it?
False. 3621 Ln. 29
400
What does the number in parenthesis mean in 3611 report?
The number of repair order journal entries with a NON zero labor and/or parts dollar total.
400
When I print my estimate on my RO I want to have specific titles for Part and Labor sections. Where would I make this happen?
3621 Dealer Setup line 31
400
I have a Chyrsler dealership, but I want a seperat set of op codes for Jeep. How do I set this up?
Set a new model maint code in 3078, tie Ford cars to Ford op codes in 3071/3621 - Op Code Defaults.
400
Kevin's favorite food.
What is Pizza.
500
What default rate will be charged on an RO when a split sale is used for customer and warranty?
Customer rate will be charged for the customer portion, warranty rate for the warranty portion.
500
How do you menu path to R/O Sales Journal Setup (3636)?
Service Main Menu (3000) - Service Invoicing (3600) - Specifications (3620) - R/O Sales - GL Dist (3635) - R/O Sales Journal Setup (3636)
500
I have a report that prints every morning and I would like to change where it prints. Where would I do this?
6955 Job Scheduler Maintenance
500
What is the maximum amount of ROs that can be open at one time for a single VIN?