Fetalink
Cerner Powerchart
IView
PCM
Misc.
100

Fetal link are in archived, but missing wave forms.

What is assign to system engineering to monitor alert services to be cycled (containers).

100

MRN pulls up wrong patient

What is have Healthquest correct registration.

100

Restart powerchart, reset bands and go out of patient and go back in.

What is IView bands are grayed out.

100

More than one baby A

What is unchart and only have one Baby A

100

PCM site completed OB Summary Copy.

What is do the result copy PCM?

200

Fetal link cannot disassociate.

What is retro associate and then disassociate

200

I cannot find patient list

What is how to add patient list- education

200

IView bands not available after discharged patient.

What is security to unlock chart.

200

Result Copy does not work

What is adding MRN to the OB Delivery Band (legacy)

200

Patient is not falling off tracking shell.

What is go to Firstnet

300

Integration team and System Engineering

What is fetal tracing not showing up.

300

Order placed on incorrect patient.

What is discontinued order and say ordered on wrong patient.

300

Incorrect vital signs displaying on patient chart.

What is wrong patient associated to monitor.

300

Hyperbilirubinemia graph not posting.

What is adding baby's date and time of birth.

300

Patient still showing up on ED unit in capacity management, when they are transferred inpatient unit.

What is incomplete registration - send to Healthquest PM.

400

Fetalink vitals crossing over, but out of synch with system clock

What is Integration to work with local Biomed.

400

Unable to open Care Finder Pro/Ensocare

What is contact Ensocare customer service.

400

Multiple monitors not populating results in IView.

What is systems integration.

400

Age of baby incorrect

What is Healthquest registration not correct for baby's date and time of birth.

400

Cannot co-sign medications

What is med management.

500

Slowness in fetal monitoring system.

What is shutting down secondary node

500


PDF failing in powerchart as attachments.


What is Contact Engineering to restart agWebservers and clear faults on CAMM server

500

View failed to display

What is work around

500

Patient stuck in hold bed

What is patient needs to be associated and then disassociated to get out of hold bed.

500

Unable to use Wound Image Capture

What is review steps with client and if still failing contact Cerner with SR.

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