Start/stops
Before you create a new person record, be sure to do a __________ first to prevent a duplicate record from being created.
What is search?
This product allows offers the customer a one time credit of $30.00.
What is Cool Smart?
The Level Payment Program is considered a __________ OPPD offers.
What is a billing program?
When creating a business account, the person record (name) should be entered in all _______
What is CAPS?
A residential customer and use what to waive a deposit?
What is a LOG or ABP?
When entering a start, using ________ will automatically create a customer contact.
What is Order +?
This product covers unlimited claims for internal wiring and fixtures for only $3.95/month.
What is the ELP?
What is 5 business days?
What is Account Security?
How a GS deposit is calculated in Nebraska.
What is 2 times the highest bill?
If a customer is stopping service and not transferring, its important to capture an updated ___________ for the final bill.
What is a Mailing Address?
This product cannot be installed unless there is permission granted from the landlord.
What is Surge Guard?
Customers are allowed to stop their ABP _______ per year.
What is 2 times?
A General Service customer can obtain a ________ or a _________ to waive deposits over $1500.
What is a Surety Bond or Irrevocable Letter of Credit?
If a customer wants to waive their deposit of $1500 or less, they can do so using a LOG or ______.
What is ABP?
Customers can add "this" to the account for an extra level of security.
What is a Pin(password)?
This product offers customers a $100 rebate and does not require any installation to activate.
What is the Thermostat Program?
In order to enroll in Budget, a customers account must be:
What is Current?
The _________ need to be verified on every call.
What is the EIN?
Account security for Residential customers is refunded after ______ of good pay history and after ______ of good pay history for GS.
What is 2 years and 4 years?
When a customer calls to start or stop service, we need at least a _________ notice.
What is 2 business day?
This is the amount of an incentive reps(you) will get per product if you OFFERED and the customer accepts it.
What is $9.00?
When a customer is enrolled in LPP for the first time, the account will not be reviewed for ________.
What is 120 days?
Any third party payers or property managers that need access to a General Service account must fill out and return a ________
What is a NDA?
A Guarantor must have _______ of service with OPPD and have no late payments.
What is 2 years?