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Products
Where Am I
Who am I
Acronyms
100
Production
What is the Main APC system used in Service Solutions?
100
The only product we handle for only the first year.
What is Hvac?
100
The history of a service
Where is the comments tab?
100
Service Solutions Sales and Service Manager
Who is Jeff Ferrara?
100
F/U
What is Follow up?
200
Job ID
What is most effecient way to locate a customer?
200
Product not handled by Service Solutions but emailed to a specialized case manager.
What is roofing?
200
The Home Improvement Service Solutions department
Where is Lake Mary Florida?
200
Tammy Barkley
Who is the PC for the Orlando area?
200
PO
What is Parts Order?
300
House number and zip code
What is the search method to use when Job id and phone number do not work?
300
The only product we can order parts for
What is Windows?
300
Daily Tools
Where is the contact information for account specialists is located?
300
Jim Brown
Who is the VP of Field operations, GM?
300
SPC
What is Sales Product Consultant?
400
Notice of cancellation
What is found in FL scan view indicating the last possible day to cancel a project?
400
Product is not sold on its own any longer; but can be serviced on its own
What is Flooring?
400
Material and Labor Tab
Where do you find which OI is reponsible for the service?
400
HVAC Department
Who the department that sets up service for HVAC units over 1 year?
400
APM
What is Area Production Manager?
500
Miscellaneous Tab
Where is the ETA for Parts is located?
500
THe maximum time the warranty covers both product and labor.
What is 3 years?
500
The Fire evacuation meeting place.
What is the South end of the front parking lot?
500
The complaint team that handles executive complaints from Customers.
Who is Blue Ribbon?
500
RSQM
What is Regional Service Quality Manager?
M
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