Service Values
What service value talks about having the opportunity to learn and grow
Service Value 8- I have the opportunity to continuously learn and grow
What year did our hotel open?
What is 1991
What is service value #2?
I am always responsive to the expressed and unexpressed wishes and needs of our guests.
What is Service Value #1
I build strong relationships and create Ritz-Carlton guests for life
How many guestrooms does the hotel have
398
What service value speaks to immediately resolving guests problems?
Service value 6- I own and immediately resolve guest problems.
This service value states I am proud, but what are you proud of?
Service Value 10- I am proud of my professional appearance, language and behavior
What is our valet charge for oversized vehicles?
$70
I am involved in the planning of the work that affects me.
What is service value #12?
I am responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment.
What are three sustainability practices that the hotel has?
Biogreen, recycling in room, recycle oil, green key
What is service value #5?
I continuously seek opportunities to innovate and improve The Ritz-Carlton experience.
Service Value # 11
What is the scent called in the lobby?
Lemon Lavendar verbena
What service value talks about the Ritz-Carlton Mystique?
Service Value #4: I understand my role in achieving the Key Success Factors, embracing Community Footprints and creating The Ritz-Carlton Mystique.