Plan the Docs
This is the tab where you can find a provider's trade and location.
What is SC Growth Mapping?
Finish this sentence: Go live dates are useful for...
what is pressing urgency?
What is SCM 1.0?
Davit's parents have three sons: Snap, Crackle, and what's the name of the third son?
Davit
To change the stages on the provider approval tab, what do you need to put in the stage columns?
What is Yes MM/DD/YY?
What is calling back later and sending a followup email?
The leader of provider sourcing. Bonus points (100) : Name the two other members of this team.
1. Ben Curl 2. John and Stacey
This version of SCM requires Fixxbook onboarding and will be what onboarding specialists work on primarily.
What is SCM 2.0?
What gets bigger the more you take away?
A hole
This function lets you avoid crashing into other people who are using the doc at the same time.
What is Filter View?
The two biggest responsibilities for provider onboarding:
1. Notify + vet providers for new opportunities.
2. Ensure self-performing coverage across all trades + locations
Who are the PDRs?
SC pays providers in 1.0 and in 2.0 clients pay providers directly.
The more of this there is, the less you can see.
Darkness
The creator of the planning docs.
Who is Megan?
1. Documents we can upload for providers.
2. Documents we cannot upload for providers.
1. COIs, Provider Service Agreements.
2. Store Documents.
Stefanie, Rudy, and Charles send out "this email" before planning doc creation.
What is Ready to Source?
In 2.0, providers have a direct relationship with the client. In 1.0, they technically were employed by Servicechannel, hence the difference in payment.
When does today comes before yesterday...
In a dictionary
Name the stages of provider onboarding through 1-6.
1. Provider not yet preferred, needs to be pitched, sign contract, confirm coverage.
2. Preferred, mapped, waiting to receive store coverage confirmation
3. Store coverage confirmed, Fixxbook invite needs to be sent
4. Store coverage confirmed, onboarding into client's network
5. Provider has finished client onboarding, client needs to accept provider
6. Onboarded to client's network, store coverage confirmation received. Good to go
Finish this sentence: Always getting back to providers is key to...
Building / maintaining the provider relationship
Name the two best new hires in the marketplace onboarding team
Who are Davit and Chaundra?
ServiceChannel was acquired by Fortive.
What is rooted in the past, grown in the present, and seen in the future?
An idea.