speed
How fast should we greet a table?
A minute or less
how many times should you say that word “refill”?
8-12 times
What is the first thing you should do when connecting with the guest?
Ask if they are ready to order.
How fast should the first course be in front of the guests?
10 minutes or less.
Who is the first person you should ask to help you with a refill?
My refill partner/section partner
What is the first thing you bring to the guest?
The drink.
Who is the first person you should ask for help?
Service partner
Why are refills important?
We offer a never ending first course.
What should be in front of the guest in 10 minutes?
The first course
As a server, what can I do to help speed?
1.
2.
1.low call items
2. Refill items
Who should be offering a refill? 1 2 3
1. Myself
2. Refill partner
3.Busser
What are the two biggest factors in speed?
1. Myself
2. Low calling