Food Knowledge
The correct amount of mozzarella sticks
What is 7?
Our 5 principles
What is?
Hold each other to high standards and treat each other with respect
The guest wins
Make everyone feel like family
Listen to those closest to the action
Achieve our goals and share our successes
Initial breadsticks for a table of 3
Refill breadsticks for a table of 2
What is 4?
What is 3?
The lane all alcoholic beverages come through
What is the left/red lane?
SIE
What is suggest, inform, and endorse?
The correct amount of stuffed ziti fritta
What is 16?
Italy, family, and value
What is our inspiration?
The correct in-house soup portion
What is 8 oz (1 level ladle)?
Correct sample pour amount
Correct glass pour amount
What is 1 oz?
What is 6 oz?
Servers give Goal Card to this team member to open their section and to partner with sitting their first table
What is a host/greeter?
The ingredients in a steak gorgonzola alfredo
What is bleu cheese, sundried tomatoes, spinach, fettuccine, alfredo, steak tips, and balsamic glaze?
To delight everyone we serve with our spirit of Italian generosity
What is our purpose?
A server's best friend
What is the red ring bowl?
Military, passport, state ID, non-drivers
What are the correct valid IDs for serving alcohol?
Prepare, Plate, Present
What is Great Food Go?
The ingredients in a chicken scampi
What is scampi tenders, onions, red peppers, yellow peppers, green peppers, and scampi sauce?
My top focus as a server
What is to consistently offer and deliver refills?
The maximum number of breadsticks in a basket
What is 5?
Properly verify ID
What is a guest appearing under 30?
What is using Ziosk or DASH?
A party of this minimum amount will need two servers
What is 8?
Vegetables in the minestrone soup
What is cabbage, carrots, onions, celery, green beans, spinach, tomato, zucchini, kidney beans, and northern bean?
Never-ending, abundant, craveable Italian food served by people who treat you like family?
What is our promise to our guests?
The correct amount of dressing for 1-2 person salad
The correct amount of tomatos for 3 people
The correct amount of salad mix for 3 people
What is 2 fl oz?
What is 3?
What is 8.3 oz? (middle ring)
What all NABs from the bar come in
What is the green water glass?
Step 1, 2, 3, and 4 of allergen and dietary restriction procedures
STEP 1: Show guests where to find Allergen Guide and Dietary Restriction Menus on Ziosk
STEP 2: Immediately notify manager of guest with an allergy and/or dietary restriction (manager must visit the table before you take the order)
STEP 3: Connect with manager to ensure you understand allergy restriction and requests
STEP 4: Take the guest's order and enter it on DASH using Allergen Guest modifier key