From Pier to Present
The Boss Is Watching
Mix It Up
Servstar
The Customer Is Always Right (…Mostly)
100

This river, which flows through the heart of Jacksonville, is one of the most significant landmarks in the city’s history, providing a transportation route and a key source of trade.

What is the St. Johns River?

100

This is the middle name of someone you might know as Bob, a classic name that's been passed down through generations.

What is "Charles"?

100

What are the specs in our "Classic Marg"

What is 1.5 oz Maestro Dobel .5 oz Triple Sec 1 oz Lime, .75 oz Simple  S&S into Rocks Glass w/ Salt rim

100

The year that Servstar was founded.

What is 2010?

100

How do we greet our guests?  

What is a Menu, Napkin, and a smile. 

200

Jacksonville was originally named after this U.S. President, who was the seventh president of the United States.

Who is Andrew Jackson?

200

This is the specific day, month, and year that Dustin was born—an important date marked on your calendar every year.

What is "4/14/1979"?

200

How do we build a "Mind Eraser"?

What is 1oz Borghetti 1oz Svedka vodka BUILD IN COLLINS GLASS IN THIS ORDER OVER ICE, Top with Soda,2 straws

200

These are acceptable forms of identification for admittance.

- State Issued Driver’s License

- State Issued Identification Card

- Passport (US or Foreign)

- Passport Card (US or Foreign)

- Military ID

200

This part of the glass should always be avoided to maintain hygiene while serving.

What is the rim of the glass?

300

Before Lucky's and The Shim Sham Room, this spot use to be a spot where locals could go to dine and dance.

What is the "Night Hawk Club"?

300

This iconic drink is Dustin's go-to drink, known for its rich, creamy texture and signature dark color.

What is "Guinness"?

300

Which ingredients are in our cosmo?

What is 1.5 oz 3 Olives Citrus .50 oz triple sec .75oz lime juice, .25oz simple Splash Cranberry juice, shake and strain Orange twist Garnish, Coupe Glass

300

This is what autograt is set to at all Servstar locations.

What is 25%?

300

When a guest asks for a recommendation, this question helps tailor your suggestions

What is "What types of flavors or spirits do you enjoy?"

400

This historic Jacksonville hotel, once known as the “Castle on the St. Johns River,” was completed in 1927 and became a symbol of the city's prosperity during the early 20th century.

What is the Florida Theatre?

400

This is Bob's go to drink and is known by most as "Netflix and Chill."

What is a "Crown and Ginger with a lime"?

400

This classic cocktail, famously ordered by James Bond, combines gin, vodka, and Lillet Blanc.

What is a Vesper?

400

This annual international competition, celebrating the best in bartending, is known as the "Olympics of bartending

What is Tales of the Cocktail?

400

Three Signs of Intoxication

1. Slurred Speech

2. Unsteady or Wobbly Movements

3. Overly Loud or Aggressive Behavior

4. Drowsiness or Falling Asleep

5. Incoherent or Confused Speech

6. Lack of Coordination or Motor Control

9. Vomiting or Nausea

10. Ignoring Your Requests or Commands

500

Prior to the opening of 5 Points Liquor Lounge and Wall Street, this spot was a well-known bar and nightclub in the area, popular for its country music scene and its status as a local hangout.

What is the "Wagon Wheel"?

500

Before making waves at ServStar, Bob spent his time serving in this branch of the military.

What is the "US Navy"?

500

The Vieux Carré is a classic cocktail from where, and what are its Ingredients?

What is New Orleans

3/4 oz Rye whiskey

3/4 oz Cognac

3/4 oz Sweet vermouth

1/4 oz Bénédictine liqueur

2 dashes Peychaud's bitters

2 dashes Angostura bitters

Lemon twist, for garnish

 

500

How many shots are in a 1L bottle? How many in a 750ml bottle? With a 1.25oz pour. 

What is 27 & 20

500

This technique involves making sure customers are not left waiting too long without attention, even when you're busy making drinks.

What is "Multi-tasking" or "Prioritizing customer interaction"?


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