External Factors
It is an analysis tool used to monitor and analyse external factors in a business
What is PESTLE analysis?
This term refers to the fair treatment of individuals, ensuring everyone has the same opportunities.
What is equality?
These stakeholders are directly involved in the operations of a business, such as employees and managers.
What are internal stakeholders?
This term describes a structured process where an individual helps an individual achieve specific personal or professional goals.
What is coaching?
This statement defines an organisation's purpose and primary objectives.
What is a 'mission statement'?
VAT, Income, Corporation, Council and National Insurance
What are some common examples of taxes in the UK?
This UK law aims to protect individuals from unfair treatment and promote a fair and more equal society.
What is the Equality Act 2010?
These individuals or entities own parts of a company and have a financial interest in its performance.
What are shareholders?
This skill is essential for coaches and involves showing the coachee that you are listening to them and understand their perspective.
What is 'active listening'?
These are the core principles and beliefs that guide an organisation's behaviour and decision-making.
What are values?
It describes the general increase in prices and fall in the purchasing value of money.
What is 'inflation'?
This characteristic, protected under the Equality Act 2010, refers to a person's physical or mental impairment.
What is disability?
These stakeholders are individuals or groups that represent the interests of employees in negotiations with management.
What are trade unions?
This type of coaching involves taking initiative to address issues and opportunities before they become problems.
This sector involves the extraction and production of raw materials.
What is the primary sector?
This economic indicator measures the total value of goods and services produced in a country.
What is Gross Domestic Product (GDP)?
This form of discrimination occurs when policies or practices apply to everyone but disadvantage a particular group.
What is indirect discrimination?
This matrix is used to categorise stakeholders based on their level of influence and concern in the business.
What is the power/interest matrix?
This type of feedback aims to provide specific, actionable suggestions for improvement.
What is constructive feedback?
This term describes the number of subordinates that a manager or supervisor can directly control.
What is span of control?
This economic principle states that the price of a good will rise if demand exceeds supply.
What is 'supply and demand' / what are "market forces"?
This form of discrimination occurs when someone is treated unfairly because others believe they have a protected characteristic, even if they do not.
What is direct discrimination by perception?
This 'C' are stakeholders are individuals or groups that lend money to a business and expect to be repaid with interest.
Who are creditors?
It stands for 'Reality'
What does the letter R stand for in the coaching model acronym GROW?
This term beginning with 'A' describes the degree of independence and self-direction granted to individuals or teams within an organisation and is typically found in flat organisation structures
What is autonomy?