Hardlines
What do I do if I can't fit my equipment down the aisle?
What is "keep it at the nearest end cap or aisle and continue down the aisle"
Visually scanning nubs and pulling out any items that do not belong within each size paddle.
What is "Trust the Nub"
Utilize as the primary tool to assign and follow up on SET assignments
What is "Daily Associate Tasking Form"
The STEP team is responsible for SETting which areas?
What is shoes and lingerie
Conduct Stop/Go inspection checks o Z-racks in the Fitting Room when they get about (blank) full by visually scanning apparel items to ensure all hangers have nubs
What is "75%"
If assigned to an area with a perimeter wall, where do we start first?
What is "perimeter wall"
How large of an area should I assign to associate per SET assignment?
Large areas (all mens, juniors, etc.) not junior tops, men jeans, etc
Conduct Stop/Go audits on Front End Mini Hummers when it is about (blank) full.
What are the audit requirements when conducting audits?
What is "10% if passing both current sizing shop and EAS audit and 25% if you failed one of those"
When you are able to compete additional tasks, what should you do?
What is "Alert your MOD" they will get in touch with the SAS to bring lingerie/handbags
The mini-hummer is used to SET which departments?
What is "hardlines and shoes"
Can a salesfloor associate re-nub items if they have extra time during their assignment?
What is "NO"
Observe associates returning go-backs to ensure they are using (blank) to keep products merchandised according to current merchandising standards.
What is "Push to Color"
The SAS is looking for what 2 things when completing a Z-rack audit?
What are "apparel 100% nubbed and check the size and symbol of the ticket to ensure proper nub and EAS was used"
As a Fitting Room associate you are responsible for processing go-backs from where
What is Fitting Room and Front End
What is "the begining of the department in the smallest size section"
If I have extra time can I check the tickets during SET assignments?
What is "NO" we trust the nub
Can we add more equipment to the Front End if our go-back equipment fills up quickly?
What is "NO"
Who is responsible for assigning and following up on STEP SET assignments?
The 4 priorities of a Fitting Room Attendant
What are:
1. Assist customers and maintain fitting room controls
2.Process go-backs
3. Complete additional FR tasks (select stores) as in process lingerie and handbags
4. SET adjacent areas (Lingerie)
True or False:
When SETing Hardlines, you will not snake down both sides of the aisle. Instead,you will snake down each aisle once and SET both sides simultaneously.
Do I re-ticket items as I complete my SET assignment?
What is "NO" the markdown team is responsible for re-ticketing
Where do we place Hardline go-backs when the Mini-Hummer is being ran to the Sales Floor?
What is "the go-back cart basket"
What is the other department that STEP is responsible for SETting when there is time?
What is "Lingerie"
When there is down time in the Fitting Room, what additional task can be done?
What is "Organize Nub Cart"