SF Agents
This is what agents must do to confirm their shift once assigned.
Click the shift confirmation button in MAPS.
The number of leads we should hit on average per activation day.
160 leads per day
This is the application used to track bobbleheads distributed on site.
Bobblehead Counter App
The truck lift operator must use these two phrases when the lift is in use.
Clear Up and Clear Down
This can be used to help repair small scrapes, cracks, or minor damage to cabinets.
Seamfil
Agents may not bring these to an event.
Children or pets
This is how many primary and satellite markets the program will be active in.
20 primary + 12 satellite
This is how often a full inventory will be completed.
Once per month
This is when lunch breaks should be determined for activation days.
Pre-Event Huddle
Before beginning strike, this step should be taken to ensure that leads have be uploaded to MAPS.
Make sure all registration tablets have been fully synced and remaining registrations to sync are at 0.
This is the status where agents have expressed interest in a shift but have not been assigned.
Pending
This is the last possible activation date of the program.
October 20
These are the three most common issues/maintenance needs for the printer.
Changing paper and ink
Paper jams
Emptying the trash box
These are the approved bottoms for the GNC uniform.
Medium or Dark wash jeans/shorts or black plants/shorts.
Who you should contact if you receive a ticket or traffic violation.
Hiring Manager at The Bench and Regional Manager
This is when FMMs manually fill agent shifts and reach out to unconfirmed agents.
10 days prior to event start
This is the KPI goal for opt in rate.
90%+
This item connects the tablet to the printer and provides the tablet's power.
Dongle
This is who you can contact if personnel issues occur within field teams.
Karen at The Bench
These are the two forms that should be used if you have an issue with assets on site.
Tech Support Workflow
Production Support Workflow
How many agents (roughly) does State Farm have? (bonus question)
19,000+
These are the three project (Kyle's) goals for SF GNC 2024.
- Exceeding KPIs for State Farm
- Curating and Comfortable, Healthy, and Fun Work Environment
- Creating and Fun and Impactful Activation for Consumers
Which two cabinets will house the printers as well as the total bobblehead inventory for each event.
Cabinets E and F
This is how often invoices should be submitted.
Bi-Weekly
1922