These are the two things that both standard and custom objects contain.
What are rows/records and columns/fields.
Words separated by slashes are interchangeable.
100
Assuming nothing else has been configured, this is the setting that would make users only see records they own and nothing else.
What are org wide defaults set to private?
100
These are the two types of reports available in salesforce. (Hint: one comes with salesforce and one is created)
What are standard and custom reports?
100
This is the import option that allows for checking of duplicates.
What is the import wizard?
100
This is the rule to be used if a user wants to automatically send an email back to someone that started a case with email-to-case.
What is an auto-responder rule?
200
These are the permissions issued at the profile level for each standard and custom object.
What is CRED/CRUD - Create, Read, Edit/Update, Delete
200
These are the three tab settings that set baseline tab visibility for users associated with a profile.
What are default on, default off, and tab hidden?
200
This is what reports are stored in.
What are folders?
200
This is the import tool that should be used to import cases.
What is the data loader?
200
This is the type of rule that should be used to get a case that has not been responded to in a certain amount of time to a manager automatically.
What is an escalation rule?
300
This is also deleted when a parent record in a custom object is deleted.
What is a child record?
300
These areas make up EMEA.
What are Europe, Middle East, Africa?
300
This type of report provides a listing of data, plus sorting and subtotaling of columns only.
What is a summary report?
300
These are the two things you should consider before changing the data type of a custom field.
What is the data being recoverable for 15 days and potential data loss?
300
These are the four actions a workflow can do.
What are tasks, email alerts, field updates, and outbound messages?
400
This is the number of fields per object that can generate a chatter post per object. Subtract 5, add 25, then divide by 2.
What is 20
400
These are the three standard chatter profiles.
What are chatter free user, chatter external user, and chatter moderator user?
400
This type of report summarizes data in a grid against horizontal and vertical criteria and provides totals for both rows and columns.
What is a matrix report?
400
This is what happens to something in a time based workflow action when it is queued, but the record is changed before the time based workflow action executes and the record no longer meets the criteria.
What is automatic removal from the queue?
400
This is the set of credentials used by a dynamic dashboard?
What are the logged in user's credentials?
500
This is the type of relationship that accounts has to contacts.
What is a one to many relationship?
500
These are the six standard profiles.
What are system admin, standard user, solution manager, marketing user, contract manager, and read only?
500
This is the number of components available in a dashboard SQUARED!!!
What is 400? (20 components in the dashboard multiplied by itself one time (20*20=400))
500
This allows a user to evaluate criteria against multiple rules using the and/or/not operators.
What is filter logic?
500
Contacts not related to accounts and emails not related to any record.
What may remain in the unresolved items box when using salesforce for outlook?