Regular calls
Regular calls
Lease-up
New lease term
August rule
100

What are the typical fees a property charges?

What is Application, Security deposit and Administrative fee?

100

How many days you have to complete a QA?

What is 2 days?

100

How do we refer to properties that are under construction?

What is Lease-up properties?

100

What is the common lease term length?  

What is 12-month leases?

100

In August you only collect occupancy, prelease or both?

what is both?

200

When cleaning up a property you would need to re-very, what?

What is UMB?

200

Where do you make historical changes in Otis?

What is update previous data screen?

200

What other important information we need to confirm when calling a lease-up property?

What is construction completion date and first move in date?

200

If the property has set amount for utilities usage, then they have a…?

What is a cap?

200

If FMI has happened already then, which rule do we apply?

What is OCC=PL and collect immediate pricing?

300

Minimum number of updates you need to complete your daily goal.

What is 25 updates?

300

Day of the month that we start calling ACC properties.

What is 15th?

300

Does lease-up property have occupancy?

What is no?

300

What are the options for occupancy per room in a property?

What is Single, Double, Triple and Quad occupancy?

300

If FMI has not happened yet then, which rule do we apply?

What is PL=OCC and collect fall pricing?

400

When a property has a furnished and unfurnished rate, which one we collect AND enter?

What is unfurnished?

400

Which season do we collect rates for?

What is Fall?

400

When do Lease-up calls have to be completed within the month?

What is first week?

400

When a property is 100% occupied by a specific university by contract.

What is master lease?

400

If the move-in date is set to September, which rule do we apply?

What is OCC=OCC and PL=PL?

500

If an O/M changed what do you do?

What is request change?

500

Besides OCC and PL what other piece of information do we need in order to update a property successfully?

What is rates/prices?

500

Lease-up calls are only RealPage clients?

What is no?

500

In a New LT survey, we ask if this is included or not include.

What is utilities?

500

If there is no define FMI date, what rule do we apply?

What is PL =Occ?

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