The Basics of Hair Color
The developer used to cover gray
What is 20 Volume?
A question you should be asking a guest every time you do a consultation
Multiple answers accepted
Instantly strengthens and repairs from the inside out. Detangles to help prevent breakage. Protects against heat up to 450°F.
What is Botanical Repair Strengthening Leave in Treatment?
The number of levels of color there are
What is 10?
What does TED mean and will you use it with your guests today?
What is Tell, Explain, Describe and YES
This product line in a purple bottle means "invigorate" in Sanskrit and taps the power of Ayurveda—the ancient healing art of India—to help invigorate the scalp when massaged in.
What is Invati?
The number of grams of color that are used in a single process color application
What is 40 grams?
"_______ ___ ____, _ _________."
(A good way to close the sale)
What is "Because you said, I recommend"?
The nutrient-infused hydrating treatment is a lightweight gel cream hair masque with 4x the hydration of untreated hair. Intensely moisturizes and conditions for hair that looks lush. Treats dry brittle strands to restore hydration without the weigh down.
What is Nutriplenish Treatment Masque Light?
The number of new hair treatment masques that are coming out
What is 4?
Avoid using too many of these types of questions during the consultation
What is closed ended questions?
What is one Aveda ritual you could TREAT a guest to today and will you?
Aveda Tea, Lipstick touch up, Stress Relieving Composition Oil, Hand massage, Chakra Sensory Journey
and YES
Name 2 of the ingredients in the scent of the new color
What is lime, ginger, citrus, and peppermint?
"____ ___ __ _____ _____?"
(A lazy and ineffective question that will kill off a good consultation)
What is "What are we doing today?"?
Leave-in daily treatment reduces flaking and helps prevent reoccurrence. Fights itching. Promotes a refreshed scalp.
What is Scalp Remedy Dandruff Solution?
This is the least expensive Aveda product for retail sale
What is the liter pump ($2)?