Consultations 101
A question you should be asking a guest every time you do a consultation
(Multiple Answers Accepted)
The number of tea bags in a box of Aveda Comforting Tea
What is 20?
What does TED mean and will you use it with your guests today?
What is Tell, Explain, Describe and YES!
This product line in a purple bottle means "invigorate" in Sanskrit and taps the power of Ayurveda—the ancient healing art of India—to help invigorate the scalp when massaged in.
What is Invati?
"_______ ___ said, _ _________."
(A good way to close the sale)
Because you said, I recommend.
After 1 use:
80% had improvement in prismatic radiance and smoothness
After 4 weeks:
85% had improvement in elasticity
76% had improvement in crow's feet lines
What is "Advanced Botanical Kinetics™ Vitality Serum"
Avoid using too many of these types of questions during the consultation
What is closed ended questions?
Conquer second day hairstyles. Absorb excess oil, impurities and sweat with powerful plant powders. Instantly add volume and texture to refresh style.
What is Shampowder?
Jane Iredale Just Kissed Lip and Cheek Stain
What is $33?
"What ___ __ _____ _____?"
(A lazy and ineffective question that will kill off a good consultation)
What is "What are we doing today?"
Provides an anti frizz shield for 72 hours, keeping frizz-prone styles 5X smoother and sleeker
What is "smooth infusion™ perfect blow dry"
What is $30?
Name One of Two Foods that start with the letter "C" that provide ingredients for many different Aveda products - pictures of these two foods are the most prevalent among Aveda's ingredient list on its website
What is Corn and Coconut?