Operational Goals
A guest that has never dined with us
First Time Guest
Coast to coast like french toast
Flat top and grill temperature
What is season & cook procedure?
Alley Rallies, contests, spirit week, employee appreciation
What is sense of fun?
Cut size is 2x2x1
What is fresh baked bread?
The tequila used in our rocks and frozen mixes.
What is Dorado?
The way we create energy for a shift, recognize all-stars, train and re-train menu knowledge while using the 80/20 rule!
What are alley rallies?
Kept at below zero degrees, it would be wise to have 500 of these.
Cold, fresh salads
Big hellos and goodbyes, on deck seating, opening doors for guests
What is hosts (smiles, urgency, and guest concern vs name taker)?
Quality Identifiers
✓Bacon cooked to dark red brick in color; not burnt ✓Broth is light brown in color
What is green beans?
Malibu Rum, Peachtree Schnapps, orange and pineapple juice, and house rocks mix
What is a Jamaican Cowboy?
Texas Today, Learning Live, daily agendas/quizzes/videos, recipe books and workbooks
Training
White in color, a little bit of cream, BB sized pieces makes this side Supreme!
What is hot mashed potatoes?
Checking for debris on the floor, stocked with paper supplies, no visible trash or water, all equipment is working
What is Restroom Focus?
Cooked to a minimum of 190 degrees and then cooled before dipping
What is Fall off the bone ribs?
Garnished with an orange peel and a luxardo cherry
What is an old fashioned?
Manages the quote time, large parties and flow to the kitchen.
What is Leader at the door (LAD)?
Marble me this, 12, 14, 16, maybe even a bone. Full of flavor you may want to take me home.
What is cuts of Ribeye?
Lights are working and adjusted to proper angles, music at a toe tapping level, temperature at a comfortable 72-75 degrees, all tvs showing sports and outside neons are on and working.
What is Lighting, temperature, music level and tvs?
Quality Identifiers:
✓ Golden in color with visible herbs
✓ Medium consistency, not separating
✓ Zesty sweet honey flavor followed by flavors of oregano, basil, and garlic
What is Italian Dressing?
Jack Daniels, Jim Beam, Southern Comfort Black (80 proof), signature sweet and sour, coke
What is a whiskey LIIT?
Daily tracking and evaluating of sanitation, food quality and equipment.
What is taste and temp?
Cooked over night, slow and low. Flip me, and sauce me three times and I am ready to go.
What is ribs, hot, fall off the bone?
The chit system, showing care and concern and 100% accuracy is the goal!
What are manager table visits?
Quality Identifiers:
✓ Medium creamy texture
✓ Heat from jalapeños and garlic flavor
What is hot sauce?
Tell me the measurements: (think which bulk mix is this?)
________-Marg Sour Concentrate
________-Cold Water
________-Dorado Tequila
What is Bulk Rocks Mix?
Margarita Sour Concentrate - 1 Gal + 2 3/4 cup
Cold Water - 2 Gal + 1 Qt + 1 1/2 cup
Dorado Tequila - 1 Gal + 23/4 cup