SHCA process
What are the two ways providers can submit their HCA application?
- Online or via snail mail.
Who administers the HCA exam?
Prometric
Where can you check a provider’s credential status?
DOH credential search tool
What piece of information is required to successfully complete the HCA application?
Hint: How will DOH and Prometric communicate with providers during the process?
Email address
What will be generated in the provider's TP profile once their HCA application is submitted successfully?
HM #
What is the certification fund benefit?
The Certification Fund Benefit is available to providers with a hire date on/after 09/01/2013 who complete Basic Training 70 through Training Partnership. Eligible providers with have their DOH Application fee ($100) and Prometric Exam fee (Knowledge exam $49 + Skills Exam $101 ) paid by the Training Partnership.
Who should providers contact to reschedule their HCA exam? Will any fees apply?
Prometric
A provider who is exempt by employment wants to be enrolled in BT 70, so they can become certified. Can the MRC assist the provider?
No!
Currently, the ECB program is suspended with no ETA.
What option allows providers an additional 60 days to become HCA certified?
Provisional Certification allows providers additional 60 days to become HCA certified (260 days total from their hire date).
How does a provider select the testing location they prefer on the HCA application?
They must enter the correct site code on the application.
When providers submit their HCA application, they must pay all applicable fees if they qualify for the certification fund benefit. T or F?
False!
The provider should select the state will pay option on the application.
How many emails will providers receive before being scheduled for their HCA exam? From who?
-3
-2 from DOH
- Confirmation of the application being received.
- “Authorization to Test” email after completing Basic Training 70
- 1 from Prometric
-Admission to Test email which will contain the test date, time, and location.
Who do providers renew their HCA credentials through? How often?
DOH
- By their birthday each year.
What are the steps a provider needs to take to become HCA certified?
-Pass State and Federal background checks
-Complete 5 hours of Orientation & Safety (can be authorized to start working once it's completed)
-Complete 70 hours of Basic Training within 120 days of hire
-Pass exam and obtain HCA certification within 200 days of hire
If the language for the interpreter services a provider is requesting is not on the list, what must the provider do?
The provider will also need to fill out the Testing Accommodations Request Package.