QA
Customer Service
Reports
Attendance Policy
Random
100

What is the temperature you have to heat things to before putting in the hot holding?

165


100

How many people in line before calling for more help?

3

100

What is gap made up of?

Waste, Variance, Expense

100

How many tardies/early outs is an ASM allowed in a 90 day period before we look into progressive discipline?

6

100

What year was Sheetz Founded?

1952

200

Proper way to season with dry rub?

Toss in a green lid container use tongs to remove from box

200

How many items in a hole for it to not count against your SEP?

6

200

Where would you look for your current weeks hours and see if you are over/under for the week?

DBR

200

Point Value for NCNS

11

200

True or False


Store Managers and ASMs are allowed to wear SFTK shirts the entire month of July and December

False

Only allowed to wear on Fridays

300

How do you resync the tablet?

Hit the circle arrows at the top

300

What is the minimum requirement to pass AHOD?

80%

300

What report would you use to track your waste number for the month?

Waste and Variance report

300

True or False?

PTO days will remove the points from a C/O?

False

300

What award is Tammy receiving at year end?

Spirit of Giving award

400

How do you clean the cutting board/counters?

Green pail/red pail

400

How much are we allowed to payout a winning lottery ticket before we have to put it on a lottery pay card?

$600
400

What report would you use to identify where "Sheetz Employee" discount is on?

Shrink Report

400

If you need to call off from a shift and someone takes it, what is the proper way to document this so you are not held accountable?

Cross off on schedule, put on other employee, and both have to initial

400

Name 4 DNA markers

Pioneering, High Energy, Real, Connected, Dependable, Driven to Win, Respect

500

How many points do you need on a QA to fail?

It varies by stores. If you have a drive thru/ice cream/cold wells all change your point.

500

What are the friendliness tiers?

67-73.99

74-77.99

78-100

500

What report would you use to see the exact breakdown of your monthly expenses?

General Ledger

500

How many days does a Dr. note have to cover before it is going to be excused by corporate?

3

500

This is the only question you are allowed to ask about service animals.

A) Can you please tell me what services they provide?

B) Is the animal a service animal that is required because of a disability?

C) Please provide me proof of this being a service animal.

D) Has this service animal been properly trained?

Is the animal a service animal that is required because of a disability?

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