True or False
Multiple Choice
Misc.
Short Answer
SPG/LRA
100
Valet is operated 24-hours a day
True
100
The price of self parking for spa guests is?
Free!!!!!!!!!!!!!
100
5480 Grand Pacific Drive
Carlsbad, 92008
What is our address?
100
Powerful talk makes speakers seem knowledgeable and confident while powerless talk makes a speaker seem _________? (Name three)
Answer: Tentative, submissive, uninformed, unskilled, less trustworthy, less dynamic, less persuasive, less attractive, and less sure of themselves.
100
According to Manz and Sims, one of the ways we learn to lead ourselves is through developing and practicing self-discipline.
In which scenes does Rosa Parks demonstrate self-discipline?
Voting Card & Bus Scene
200
Employees can park anywhere they want
False
200
When does the courtesy shuttle operate?
7am-10pm, first come first serve
200
According to Belasco and Stayer’s empowerment model, “Leading the Journey,” leaders are responsible for doing 4 things to support empowerment in followers. Which four of these six things belong to the model?
(1) Determining focus and direction
(2) Accomplishing tasks quickly
(3) Removing obstacles
(4) Stimulating self-directed actions
(5) Developing ownership
(6) Sharing power when followers earn it
A: (1) (3) (4) (5)
200
What is one way you can eliminate powerless language in order to become a more powerful speaker?
Answer: Monitor your powerless speech patterns by recording a conversation and count the number of powerless speech habits that you used, asking a friend to give you feedback, or monitor public speakers.
200
In the film, Rosa Park had a flashback in which she told someone she hated “white people.” Who was the person that told her that “You need to remember, you’re as good as anybody else; white, black, or green with stripes. Don’t ever be afraid of what can happen to you. If you fight for what’s right, as long as you keep that with you, then hate will be a word for other people."
Her Grandpa
300
The water bottles in the room are complimentary for all guests
False - Nestle free and Fiji $5
300
Who is the President & CEO of Azul Hospitality Group?
Who is Rick Mansur
300
Of these forms of powerless types of talk, which one detracts from a powerful image and may be irritating for listeners?
(a) Hedges
(b) Disclaimers
(c) Hesitations
(d) Side Particles
(e) Accounts
(f) Tag Questions
Answer: (d) Side Particles (“like,” “simply,” “that is”)
300
One of the self-leadership strategies fosters self-confidence through positive thinking. Is Mr. Parks an example of this?
No
Example :
1. Husband: “it’s been like that ever since there’s been trolley’s
Rosa: “does that make it right?”
Husband: I didn’t say it was right, I said that’s the way it’s always been. 2. Elijah accused of raping a woman, Rosa told him he needed to have faith.
“What did you do besides give him false hope?” He should be lucky police found him before the Klan did.
Rosa: “last time I checked the dime I paid to ride those buses is the same dime the whites used to ride the bus.”
400
Marbrisa guests can order off of all menus from IRD and have it delivered?
True
400
How old do you have to be to enter the Grand Pacific Suite?
What is 18, Alex!!!
400
Belasco and Stayer suggest the best way to develop as a leader is to “use mistakes, fear of failure, anger, terminations, and other obstacles and setbacks as teachers” (Hackman, 2009). Provide an example of a setting in which you have chosen to learn from your frustration as opposed to giving up(working with a group)?
Each group member gives example for full points
400
True or False: "Power and leadership are obviously interdependent; however, they are not interchangeable. While leadership can exist without power, power cannot exist without leadership."
Well if you said true you obvisouly didn't read 
Minus 100 points. It's False "Power and leadership are obviously interdependent; however, they are not interchangeable. While power can exist without leadership, leadership cannot exist without power."
400
Superleaders are those who help followers learn to lead themselves. What is an example from the film in which Rosa demonstrated being a superleader?
The Library Scene
Example: “What ever happens, don’t be angry or rude, just do what we came to do.”
Young African American boy questioned the librarian why he was unable to check out the book he needed which was unavailable from the “colored” library. He then described the librarian’s procedure as being un-just. This lesson that Rosa Parks taught the young children is that they all deserve equal opportunities and if they are denied, to question it in a polite manner.
500
We are allowed to store guest foon in teh kitchen's fridge and freezer?
False
500
What are the welcome amenities for a Platinum member at check in?
1. 500pts
2. Continental breakfast for 2
or
3. Local gift (Carlsbad Hot n' Cold Cup)
500
“Belasco and Stayer argue that the only way to master leadership… is to learn by doing” (Hackman, 2009). ----
Fill in the blanks!
"Leading requires ________. Learning requires ______. So get with the doing. Then ______how you did it."
"Leading requires learning. Learning requires doing. So get with the doing. Then study how you did it."
500
Which two sources of power have the strongest influence on powerful talk?
Answer: expert and referent power
500
Three strategies of being a super-leader include 1. changing organizational structures, 2. changing organizational processes, and 3. changing interpersonal communication patterns. True or False? In the Blessed reading, Harmon and Carpenter are two clergymen who contributed a great deal to the success of the civil rights movement by demonstrating super-leader characteristics. Explain your answer.
False----They remained inconsistent and bewildered figures – paternalistic, yet calling for basic rights for blacks; often defenders of the status quo, other times critics of segregation. They were both torn between tradition and social progress. Despite being socially conscious in certain areas, as men with great power, they sought to remain above the fray.
They both argued against breaking the law even if the law was considered a “bad law” as quoted by Doctor King.
