SHI
This person is SHI's President, CEO, and Founder.
Who is Thai Lee?
This type of number is used to identify a specific opportunity between SHI and Cisco.
What is a Deal ID (DID)?
This category of company assists customers with acquiring products that cannot be obtained directly from the product maker. They frequently provide other services to make their selling strategy more appealing.
What is a reseller or VAR?
AM
What is Account Manager?
Kapil uses this concept to convey an individual's personal and/or professional goals, aspirations, or mantras.
What is a bumper sticker?
This Senior Vice President oversees Partners, Products, Solutions, & Services.
Who is Kapil Bansal?
These are the 3 Cisco departments that tree up to Aleesa Foltz, Victoria Delomel, and Richard Barton
What are Cisco Operations, Cisco Sales, and Customer Success and Acquisition?
This category of company creates products and services that are used or consumed by the customer.
What is the manufacturer or OEM?
CCW
What is Cisco Commerce Workspace?
This platform on their website is what Cisco uses to publish their trainings for partners as well as their in-house employees.
What is SalesConnect?
Name a field region that was in the top 3 for Cisco GM invoiced in H1 of 2023.
Where is West, Northeast, or TOLA?
This number is used to identify a Cisco configuration that has been created.
What is a(n) Estimate ID or Bill of Materials (BOM)?
This job role enhances a customers' satisfaction while using a product or service.
What is a Customer Success Manager or CSM?
CSM
What is Customer Success Manager?
These are our 3 main distributors who we are authorized to purchase Cisco through.
What are Ingram Micro, TD Synnex, and D&H?
These people-leaders report to the Sr. Director of Partner Management Operations, Aleesa Foltz. (Name 5 of 7)
Alexa Frost
Brittany Phillips
Christian Walsh
David Baum
Ray Bernard
Russell Simmons
Shari Nowack
Cisco's products fall under these 4 architectures.
What are Collaboration, Data Center, Networking, and Security?
This executive typically manages an organization's cash flow.
What is CFO or Chief Financial Officer?
EA. Bonus points (200) for a description
What is Enterprise Agreement? Bonus: A large, multi-year subscription contract.
This is the description for SHI's Master Hold.
What is "the number that we reference to pull from Tech Data's inventory for improved lead times"?
OR
What is "The method Tech Data uses to reserve stock of certain Cisco parts exclusively for SHI's sales teams"?
These Sales Segment/Business Unit Leaders report directly to Thai. Give 4 of 7.
Who are Celeste Lee, Melissa Graham, David Olzak, Eric Guthrie, Brian McGrath, Denise Collison, and Tom Ducatelli?
This type of Cisco hardware has limited availability and cannot be placed on backorder. It is allocated strictly on a first come, first served basis.
What is RF/Refurb(ished)/Remanufactured/Refresh?
This term is defined as "the people, organizations and activities that make goods and services available for use by consumers". We have a dedicated ________ Account Manager at Cisco that manages the SHI/Cisco relationship, Dave Wooster.
What is Channel?
DSV
What is Distribution Sales Visibility?
These "CORP core values" have been adopted as the unofficial SHI Cisco Organization core values. Name 4 of 6.
What are..?
Commit to long term growth
Choose to win
Act with integrity
Be ridiculously helpful
Own it
Be authentically you